National Field Operations Lead, Dairy Herd Testing

CRV Limited; Cambridge; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Income protection insurance

Job summary

CRV Limited, a leading dairy genetics and herd improvement company, seeks an experienced operations leader to head the national Herd Testing service in New Zealand. You will oversee the Regional Service Co-ordinators and Herd Test Administration team, ensuring efficient, safe, and high-standard herd testing across the country.

The role is hands-on with accountability for regulatory compliance, Health & Safety, and staff development, while partnering with MilkTest NZ and Sales Leaders to grow the

Qualifications

• Proven experience leading field-based or operational teams.
• Strong organisational and problem-solving skills.
• Balanced focus on budget, compliance and customer outcomes.

Responsibilities

• Lead Regional Service Coordinators and Herd Test Administration team.
• Deliver a consistent, efficient herd testing service across NZ, meeting revenue, expense and operational targets.
• Manage the MilkTest NZ relationship and ensure compliance with Telarc accreditation and other regulatory standards.
• Coordinate training and development for regional teams.
• Promote safety leadership and ensure H&S policies are followed on farm.
• Manage and resolve escalated customer complaints and support engagement with clients and Sales Consultants.

Skills

People leadership

Field-based teams

Budget management

Compliance

Safety leadership

Job description

CRV Limited, a leading dairy genetics and herd improvement company, seeks an experienced operations leader to head the national Herd Testing service in New Zealand. You will oversee the Regional Service Co-ordinators and Herd Test Administration team, ensuring efficient, safe, and high-standard herd testing across the country.

The role is hands-on with accountability for regulatory compliance, Health & Safety, and staff development, while partnering with MilkTest NZ and Sales Leaders to grow the