Mata Ahupae | Marae Administrator

Te Herenga Waka - Victoria University of Wellington; Wellington; On-site; NZD 55,000 - 75,000; Full time

Job summary

Te Herenga Waka - Victoria University of Wellington is seeking a Mata Ahupae - Marae Administrator to join the Te Herenga Waka Marae team on a fixed-term, full-time contract for 10 months.

You will provide information, cultural support and administrative services to staff, students and external stakeholders, ensuring smooth marae operations and high-quality customer service.

Qualifications

• Competency in te reo and tikanga Māori.
• Proven experience in customer service and busy office administration.
• Ability to communicate clearly with a wide range of stakeholders.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Intermediate to advanced level in Office 365 (Word, Excel, Outlook).
• Technical competence with databases and systems to high accuracy.
• Proven ability to work effectively under pressure.

Responsibilities

• Provide information and advice to staff, students and external stakeholders by phone, face-to-face, Teams and email.
• Provide cultural support and marae services including karanga, whaikōrero, waiata, karakia.
• Provide administrative support for marae-related tasks: bookings, room organisation, scholarships, tours.
• Provide focused support for the Manutaki (Director, Marae Engagement), Mata Awhinuku (Marae Operational Manager) and Tūmau Matua (Head Chef).

Skills

Te reo Māori

Tikanga Māori

Customer service

Office administration

Clear communication

Stakeholder management

Office 365 skills

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Te Herenga Waka - Victoria University of Wellington – Kelburn, North Island

• Are you competent in te reo and tikanga Māori?
• Do you have experience in customer service and office administration?
• Can you communicate clearly and concisely with a wide range of internal and external stakeholders?

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mata Ahupae - Marae Administrator to join the Te Herenga Waka Marae team on a fixed-term, full-time basis for 10 months.

Key responsibilities:

• Provide accurate and timely information and advice to staff, students and external stakeholders (by phone, face-to-face, teams and email).
• Provide cultural support and services at the marae, including but not limited to karanga/whaikōrero, waiata, karakia.
• Provide administrative support for all marae-related work, including but not limited to bookings, room organisation, scholarships, tours.
• Provide focused administrative support for the Manutaki - Director, Marae Engagement, Mata Awhinuku - Marae Operational Manager, and Tūmau Matua - Head Chef.

You will be a motivated and customer-focused individual, competent in te reo and tikanga Māori, and with the ability to develop and maintain excellent working relationships with a range of stakeholders, both internal and external. You will have experience and excellence in customer service and office administration, and the proven ability to work under pressure. This role is busy, challenging and extremely rewarding for the individual with an excellent manner with people, strong attention to detail and the ability to self-manage their workload.

Key requirements:

• Competency in te reo and tikanga Māori.
• Proven experience and excellence in customer service and office administration, providing administrative services in a busy office.
• Experience communicating clearly and concisely with a wide range of people over a variety of communication methods.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• An intermediate to advanced level of ability in Office 365 applications including Word, Excel and Outlook.
• Technical competence in using systems and applications, especially databases, to a high standard of accuracy.
• Proven ability to work effectively under pressure.

• Are you competent in te reo and tikanga Māori?
• Do you have experience in customer service and office administration?
• Can you communicate clearly and concisely with a wide range of internal and external stakeholders?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mata Ahupae - Marae Administrator to join the Te Herenga Waka Marae team on a fixed-term, full-time basis for 10 months.

Key responsibilities:

• Provide accurate and timely information and advice to staff, students and external stakeholders (by phone, face-to-face, teams and email).
• Provide cultural support and services at the marae, including but not limited to karanga/whaikōrero, waiata, karakia.
• Provide administrative support for all marae-related work, including but not limited to bookings, room organisation, scholarships, tours.
• Provide focused administrative support for the Manutaki - Director, Marae Engagement, Mata Awhinuku - Marae Operational Manager, and Tūmau Matua - Head Chef.

Ō pūmanawa - About you

You will be a motivated and customer-focused individual, competent in te reo and tikanga Māori, and with the ability to develop and maintain excellent working relationships with a range of stakeholders, both internal and external. You will have experience and excellence in customer service and office administration, and the proven ability to work under pressure. This role is busy, challenging and extremely rewarding for the individual with an excellent manner with people, strong attention to detail and the ability to self-manage their workload.

Key requirements:

• Competency in te reo and tikanga Māori.
• Proven experience and excellence in customer service and office administration, providing administrative services in a busy office.
• Experience communicating clearly and concisely with a wide range of people over a variety of communication methods.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• An intermediate to advanced level of ability in Office 365 applications including Word, Excel and Outlook.
• Technical competence in using systems and applications, especially databases, to a high standard of accuracy.
• Proven ability to work effectively under pressure.

Close date for vacancy: 06 September 2026.