Māori Student Support & Wellbeing Advisor

University of Auckland; Auckland; On-site; NZD 64,000 - 79,000; Full time

Benefits offered by this job

Flexible working from home

Five weeks annual leave

6.75% superannuation scheme

Discounted car parking

Parental leave allowance

Childcare support

Job summary

The University of Auckland is seeking a proactive Student Support Adviser to support Māori tauira across the faculty. The role focuses on building trusted relationships, guiding students to access wellbeing, academic, and co-curricular support, and collaborating with Tuākana, Kaiārahi, and university services.

Based in the Faculty of Science, you will engage with Māori student networks, promote mentoring and tutoring programs, and contribute to a positive student experience while upholding

Qualifications

• Minimum 3 years of experience working with students or young people.
• Experience in a customer-focused environment.
• Strong relationship-building and active listening skills.
• Ability to support people experiencing moderate levels of distress with empathy, confidence and professionalism.
• Excellent oral and written communication skills.
• Understanding of Te Tiriti o Waitangi and equity principles.
• Proficiency in te reo Māori would be an advantage.

Responsibilities

• Build genuine and trusted relationships with Māori tauira and student groups, maintaining a visible presence across the Faculty.
• Collaborate with Māori support networks and student groups to promote support, opportunities and services.
• Develop holistic support plans and connect tauira with wellbeing, academic and co-curricular support.
• Work with University services to ensure coordinated student support.
• Maintain accurate records and participate in relevant training.

Skills

Relationship-building

Active listening

Empathy

Communication skills

Education

Tertiary qualification in social work

Job description

The University of Auckland is seeking a proactive Student Support Adviser to support Māori tauira across the faculty. The role focuses on building trusted relationships, guiding students to access wellbeing, academic, and co-curricular support, and collaborating with Tuākana, Kaiārahi, and university services.

Based in the Faculty of Science, you will engage with Māori student networks, promote mentoring and tutoring programs, and contribute to a positive student experience while upholding