Manager Scheme Compliance

Westpac New Zealand; Auckland; Presencial; NZD 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks holiday

Wellbeing leave

Purchased leave options

Banking benefits

Parental leave top up

Volunteer days

Descripción de la vacante

Westpac New Zealand is seeking a skilled professional to manage day-to-day card scheme compliance obligations across acquiring and related payments activities. You will translate scheme requirements into actionable business, technology, operational and vendor responsibilities and oversee governance, assurance and remediation activities.

The role requires experience in payments and card schemes, strong stakeholder management, and the ability to drive cross-functional outcomes in a complex

Formación

• Experience in payments, card schemes, transaction banking, acquiring, issuing, risk or compliance.
• Understanding of Visa, Mastercard and card scheme operating rules, mandates and compliance obligations.
• Proven ability to interpret complex requirements and translate them into clear business, technology, operational and vendor outcomes.
• Experience managing governance, risk, audits, attestations, waivers and remediation activities within a complex environment.
• Strong stakeholder management and influencing skills, with the ability to drive outcomes across business, technology, operations, risk, vendors and external partners.
• Relevant tertiary qualification or equivalent industry experience.

Responsabilidades

• Lead the assessment and management of card scheme rules, mandates, bulletins and obligations that apply to WNZL.
• Maintain WNZL's register of scheme obligations, compliance actions, waivers, exemptions and remediation commitments.
• Translate scheme requirements into clear business, technology, operational and vendor accountabilities.
• Monitor upcoming scheme changes and assess impacts, risks and implementation requirements.
• Operate scheme compliance governance, reporting and assurance processes.
• Manage compliance reporting, risk escalation, breaches and remediation activities.
• Oversee delivery of scheme obligations across WNZL and third-party providers, validating compliance outcomes and managing dependencies.
• Manage scheme waivers, dispensations, attestations, audits, reviews and information requests.
• Maintain scheme compliance policies, standards, controls and supporting evidence.
• Act as WNZL's operational liaison with Visa, Mastercard, UnionPay and other card schemes.
• Identify, escalation and coordinate remediation of scheme compliance risks, control weaknesses and breaches.
• Represent WNZL in scheme forums and industry working groups as required.

Conocimientos

Payments

Card schemes

Transaction banking

Acquiring

Issuing

Risk

Compliance

Stakeholder management

Influencing skills

Educación

Tertiary qualification

Descripción del empleo

Mō te tūranga | About the Role

Responsible for the day-to-day management of Westpac’s card scheme compliance obligations, ensuring scheme rules, mandates, bulletins and compliance requirements are identified, assessed, governed and implemented across acquiring and related payment activities. Maintain oversight of scheme compliance governance, waivers, assurance activities and vendor delivery to support compliance with card scheme obligations.

• Lead the assessment and management of card scheme rules, mandates, bulletins and obligations that apply to WNZL.
• Maintain WNZL's register of scheme obligations, compliance actions, waivers, exemptions and remediation commitments.
• Translate scheme requirements into clear business, technology, operational and vendor accountabilities.
• Monitor upcoming scheme changes and assess impacts, risks and implementation requirements.
• Operate scheme compliance governance, reporting and assurance processes.
• Manage compliance reporting, risk escalation, breaches and remediation activities.
• Oversee delivery of scheme obligations across WNZL and third-party providers, validating compliance outcomes and managing dependencies.
• Manage scheme waivers, dispensations, attestations, audits, reviews and information requests.
• Maintain scheme compliance policies, standards, controls and supporting evidence.
• Act as WNZL's operational liaison with Visa, Mastercard, UnionPay and other card schemes.
• Identify, escalation and coordinate remediation of scheme compliance risks, control weaknesses and breaches.
• Represent WNZL in scheme forums and industry working groups as required.

Nā tāu rourou | What will you bring?

• Experience in payments, card schemes, transaction banking, acquiring, issuing, risk or compliance
• Understanding of Visa, Mastercard and card scheme operating rules, mandates and compliance obligations.
• Proven ability to interpret complex requirements and translate them into clear business, technology, operational and vendor outcomes.
• Experience managing governance, risk, audits, attestations, waivers and remediation activities within a complex environment.
• Strong stakeholder management and influencing skills, with the ability to drive outcomes across business, technology, operations, risk, vendors and external partners.
• Relevant tertiary qualification or equivalent industry experience.

Westpac Hei Wāhi Mahi | Working at Westpac

Benefits

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

Applications Close

11 November 2026