Senior Manager Domestic Payments

Westpac New Zealand; Wellington; On-site; NZD 150,000 - 230,000; Full time

Benefits offered by this job

4 weeks standard holiday

Wellbeing leave

Banking benefits

Career growth

Parental leave support

Job summary

Westpac New Zealand is seeking a senior leader to drive the domestic payments domain, influence industry standards, and ensure compliance. You will own payment rails, operating frameworks and the enterprise strategy, while representing the bank in regulatory forums and industry groups to shape future directions.

The role focuses on resilience, risk management and collaboration across product, technology, risk and compliance teams to deliver secure, efficient payment solutions for customers.

Qualifications

• Experience in domestic payments, transaction banking or related field.
• Strong understanding of domestic payment methods, clearing and settlement.
• Familiarity with payment-system rules, standards and regulatory obligations.
• Proven track record engaging regulators, industry bodies and stakeholders.
• Ability to translate industry changes into business impact and actions.

Responsibilities

• Lead Westpac NZ's domestic payments domain, industry participation and ecosystem engagement.
• Own strategic position, rails, standards and operating frameworks for domestic payments.
• Represent Westpac in industry and regulatory forums and in partnerships with regulators.
• Act as business owner for domestic payments rails, standards and obligations.
• Develop and maintain enterprise strategy on domestic payments and ecosystem developments.
• Coordinate responses to industry and regulatory change and prepare formal submissions.
• Lead governance, risk and oversight activities for domestic payments.

Skills

Domestic payments

Clearing systems

Regulatory requirements

Stakeholder engagement

Strategic thinking

Executive communication

Industry collaboration

Job description

Mō te tūranga | About the Role

• Lead Westpac New Zealand's domestic payments domain, industry participation and ecosystem engagement.
• Own Westpac's strategic position, payment rails, industry standards, participation obligations and operating frameworks for domestic payments, ensuring services remain effective, resilient, compliant and aligned to evolving customer, industry and regulatory needs.
• Represent Westpac in industry and regulatory forums, shaping the future direction of domestic payment systems and standards while fostering strong relationships across regulators, industry bodies and ecosystem participants.
• undefined
• Act as business owner for Westpac New Zealand's domestic payments rails, standards, obligations and operating frameworks, ensuring they remain effective, compliant and fit for purpose.
• Develop and maintain Westpac's enterprise strategy and strategic position on domestic payments, clearing arrangements, industry standards and ecosystem developments.
• Represent Westpac in industry forums, working groups and stakeholder engagements with regulators, industry bodies and payment system participant, influencing the development of relevant rules, standards, participation models and operating frameworks.
• Lead the assessment and translation of industry, regulatory and standards change into business impacts, strategic recommendations and implementation requirements.
• Coordinate enterprise-wide responses to industry and regulatory change, consultations, discussion papers, policy proposals and industry submissions, ensuring a clear and aligned Westpac position.
• Lead governance, risk and oversight activities associated with domestic payments and participation obligations, ensuring accountabilities are understood and requirements are met across the organisation.
• Drive continuous improvement of domestic payment capabilities, controls and operating processes to stregenth resilience, compliance and operational effectiveness.
• Monitor industry developments, standards evolution and ecosystem trends, providing insights and recommendations to stakeholders and senior leaders
• Partner with Product, Digital, Technology, Risk, Operations and other business units to support new business opportunities and use cases.
• undefined

Nā tāu rourou | What will you bring?

• Experience in domestic payments, transaction banking, clearing systems, financial services or a related industry.
• Strong understanding of domestic payment methods, clearing and settlement arrangements.
• Knowledge of payment-system rules, standards, participation obligations, operational risk, resilience and regulatory requirements
• Demonstrated experience engaging with regulators, industry bodies, standards organisations, working groups and external stakeholders
• Experience shaping organisational positions on industry change, regulatory reform, standards development, consultations or policy initiatives.
• Strong stakeholder management and influencing skills, with the ability to build alignment across business, technology, risk, legal and compliance functions.
• Strong strategic thinking and analytical capability, with the ability to assess industry developments and translate them into business impacts, recommendations and actions.
• Excellent written and verbal communication skills, including experience preparing executive papers, consultation responses, submissions and briefing materials

Westpac Hei Wāhi Mahi | Working at Westpac

Benefits

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Career growth - we promote internal capability; we have programmes that recognise star performers
• Generous parental leave - and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to "Create Better Futures Together".

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodivergent, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications Close

11 November 2026