Manager, Human Resources Service Delivery

H2R Consulting; Wellington; On-site; NZD 150,000 - 190,000; Full time

Job summary

Kapiti Coast District Council is seeking a Manager, Human Resources Service Delivery to lead the delivery of HR advisory services, employment relations, policy, compliance, and people initiatives across the Council. The role partners with senior leaders to build capability, support organisational performance, and create an outstanding employee experience.

You will manage a team of HR professionals and report to the Group Manager People and Capability, helping drive strategic priorities and

Qualifications

• Strong coaching and people leadership capability.
• Ability to build credibility and trusted partnerships with senior stakeholders.
• Experience providing strategic HR advice aligned to business objectives.
• Employment relations expertise and knowledge of New Zealand employment legislation.
• Exceptional relationship management and communication skills.
• Commercial acumen and the ability to balance strategic thinking with operational delivery.
• Collaborative leadership style and a commitment to contributing positively to team culture.
• Understanding of tikanga Māori and a willingness to deepen knowledge of Te Tiriti o Waitangi in local government.

Responsibilities

• Lead the delivery of high-quality HR advice, employment relations, policy, compliance, and people initiatives across Council.
• Partner with senior leaders to build capability, support organisational performance, and create an exceptional employee experience.
• Lead a team of six HR professionals and contribute to strategic priorities of the wider People and Capability function.
• Advise and guide leaders on organisational culture and Ways of Working.

Skills

Coaching

Leadership

Stakeholder management

HR strategy

Employment relations

NZ employment law

Communication

Tikanga Māori

Job description

Manager, Human Resources Service Delivery

H2R Consulting – Wellington Central, North Island

At Kāpiti Coast District Council, their people are at the heart of everything they do. They are building a high-performing, people-centred organisation that delivers meaningful outcomes for the community, and they are looking for an exceptional HR leader to join the team as their Manager, Human Resources Service Delivery.

You'll be a trusted advisor, strategic business partner, coach, and leader who helps shape the future of their organisation through their people. Reporting to the Group Manager People and Capability and leading a team of six HR professionals, you'll play a pivotal role in strengthening leadership capability, embedding their Ways of Working, and bringing their organisational strategy to life.

About the Role As Manager, Human Resources Service Delivery, you'll lead the delivery of high-quality HR advice, employment relations, policy, compliance, and people initiatives across Council. You'll partner closely with senior leaders to build capability, support organisational performance, and create an exceptional employee experience.

You will be a trusted partner to the Senior Leadership Team, and Business Partner to the Group Manager of People and Capability to help drive strategic priorities and strengthen the collective impact of the wider People and Capability function.

What We're Looking For We're looking for someone who is resilient, emotionally mature, and able to build trusted relationships at all levels. You'll be comfortable navigating complexity, having courageous conversations when required, and supporting leaders to achieve better outcomes for their people and teams.

To be successful, you'll bring:

• Strong coaching and people leadership capability
• The ability to build credibility and trusted partnerships with senior stakeholders
• Experience providing strategic HR advice aligned to business objectives
• Employment relations expertise and sound knowledge of New Zealand employment legislation
• Exceptional relationship management and communication skills
• Commercial acumen and the ability to balance strategic thinking with operational delivery
• A collaborative leadership style and a commitment to contributing positively to team culture
• An understanding of tikanga Māori and a willingness to continue developing your knowledge of Te Tiriti o Waitangi and its application in local government.

At Kāpiti Coast District Council, their people are at the heart of everything they do. They are building a high-performing, people-centred organisation that delivers meaningful outcomes for the community, and they are looking for an exceptional HR leader to join the team as their Manager, Human Resources Service Delivery.

You'll be a trusted advisor, strategic business partner, coach, and leader who helps shape the future of their organisation through their people. Reporting to the Group Manager People and Capability and leading a team of six HR professionals, you'll play a pivotal role in strengthening leadership capability, embedding their Ways of Working, and bringing their organisational strategy to life.

About the Role As Manager, Human Resources Service Delivery, you'll lead the delivery of high-quality HR advice, employment relations, policy, compliance, and people initiatives across Council. You'll partner closely with senior leaders to build capability, support organisational performance, and create an exceptional employee experience.

You will be a trusted partner to the Senior Leadership Team, and Business Partner to the Group Manager of People and Capability to help drive strategic priorities and strengthen the collective impact of the wider People and Capability function.

What We're Looking For We're looking for someone who is resilient, emotionally mature, and able to build trusted relationships at all levels. You'll be comfortable navigating complexity, having courageous conversations when required, and supporting leaders to achieve better outcomes for their people and teams.

To be successful, you'll bring:

• Strong coaching and people leadership capability
• The ability to build credibility and trusted partnerships with senior stakeholders
• Strong generalist HR experience
• Experience providing strategic HR advice aligned to business objectives
• Employment relations expertise and sound knowledge of New Zealand employment legislation
• Exceptional relationship management and communication skills
• Commercial acumen and the ability to balance strategic thinking with operational delivery
• A collaborative leadership style and a commitment to contributing positively to team culture
• An understanding of tikanga Māori and a willingness to continue developing your knowledge of Te Tiriti o Waitangi and its application in local government.

If you're ready to lead a talented HR team, influence organisational outcomes, and help shape the future of people experience, we'd love to hear from you!