Manager, Coordination and Support

Civil Aviation Authority of New Zealand; Wellington; On-site; NZD 116,000 - 161,000; Full time

Benefits offered by this job

Fixed-term contract

Based in Wellington

Job summary

The Civil Aviation Authority of New Zealand is seeking a Manager Aviation Safety Coordination to lead a pivotal function within the Aviation Safety Oversight Group. You will ensure regulatory work is coordinated, prioritised and delivered across the organisation from our Wellington base.

As a people leader you will guide the next development stage of the team, fostering a strong culture and enabling a high-performing environment where staff can thrive and deliver exceptional outcomes.

Qualifications

• Experience leading and developing teams in complex operational environments.
• Strong coordination and prioritisation skills to manage competing demands.
• Experience using information and insights to support decision-making and continuous improvement.

Responsibilities

• Leading a team that coordinates and prioritises work across the Aviation Safety Oversight group.
• Managing the intake and allocation of applications, enquiries and correspondence.
• Working with leaders across the organisation to deliver business priorities.
• Use data and performance insights to improve performance and service delivery.
• Oversee the integrity and management of the New Zealand Aircraft Register.
• Drive continuous improvement initiatives and support a high-performing team culture.
• Establish consistent processes, systems and service standards across the function.

Skills

People leadership

Coordination

Data-driven decision making

Stakeholder relationship building

Regulatory environment knowledge

Problem solving

Education

Experience leading teams in operations

Tools

MS Office

Data analytics tools

Job description

Job description:

• Lead critical aviation coordination services
• Inspire a high-performing team delivering real impact
• Fixed term opportunity to Jan 2028 based in Wellington

About the Role

As Manager Aviation Safety Coordination, you'll lead a pivotal function within our Aviation Safety Oversight Group, ensuring regulatory work is effectively coordinated, prioritised and delivered across the organisation.

You'll play a key role in leading a team through its next stage of development, building a strong culture, and creating a high-performing environment where people can thrive and deliver exceptional outcomes.

Key Responsibilities

• Leading a team that coordinates and prioritises work across the Aviation Safety Oversight group
• Managing the intake and allocation of applications, enquiries and correspondence
• Working with leaders across the organisation to deliver business priorities
• Use data and performance insights to improve performance and service delivery
• Oversee the integrity and management of the New Zealand Aircraft Register
• Drive continuous improvement initiatives and supporting a high-performing team culture
• Establish consistent processes, systems and service standards across the function

The salary band for this role is $115,536 - $161,412, with the mid-range being $141,751. Starting salaries are based on knowledge, skills and experience the successful candidate brings to the role, as well as internal relativities.

For more information on the role please view the position description.

What You'll Bring

You'll be an experienced people leader who enjoys bringing structure and to complex operational environments. You'll be comfortable working with competing priorities, building strong relationships across an organisation, and supporting teams to deliver high-quality results. You'll bring sound judgement, a practical approach to problem solving, and the ability to adapt to changing demands while maintaining a focus on service and performance.

To succeed in this, role you'll demonstrate:

• Experience leading and developing teams, creating an environment where people can perform at their best
• Strong coordination and prioritisation skills, with the ability manage competing demands
• Experience using information and insights to support decision-making and continuous improvement
• The ability to build effective working relationships and communicate confidently with a wide range of people
• Sound judgement and the flexibility to adapt to changing priorities
• An understanding of a regulatory environment, or the ability to quickly develop knowledge of the aviation regulatory system

About Us

The Civil Aviation Authority (CAA) is New Zealand’s aviation safety and security regulator. We play a critical role in protecting the travelling public, supporting the aviation sector, and strengthening New Zealand’s international reputation.

Our vision is simple and powerful: A safe and secure aviation system – so people are safe, and feel safe when they fly.

Our values — Professionalism, Respect, Integrity, Transparency, and Collaboration — guide everything we do. We’re committed to fostering a diverse, inclusive, and supportive environment where everyone feels respected, safe, and valued. Our people are central to our success.

Applications close: Monday 14 September 2026