Manager

Customs; Wellington; On-site; NZD 174,000 - 236,000; Full time

Job summary

New Zealand Customs Service invites applications for a Manager – National Security and Emergency Management based in Wellington. Lead a high-performing team delivering national security and emergency management outcomes, with strong stakeholder engagement and alignment to strategy and performance.

The role requires proven leadership in national security system management, with the ability to manage complex issues and drive collaborative outcomes across Customs and partner agencies.

Qualifications

• Experience with New Zealand’s national security system and operating environments.
• Proven ability to lead teams to deliver outcomes through others.
• Strong stakeholder management with internal and external partners.

Responsibilities

• Lead output-focused National Security and Emergency Management team in Wellington.
• Coordinate engagement with national security system stakeholders and partner agencies.
• Oversee delivery of operational requirements and link to strategy and performance.

Skills

National security system understanding

Results through others

Stakeholder management

Influencing skills

People leadership

Communication skills

Operational delivery oversight

Job description

Manager - National Security and Emergency Management

Interested in leading a high performing team delivering national security and emergency management outcomes?

The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects New Zealand's border using world-class tools, world-class people and innovative approaches.

The National Security and Emergency Management (NSEM) team is a high-performing, multidisciplinary team who undertake a range of roles, including, national security system engagement, national security operations, emergency management functions, exercise planning and delivery, and engagement on major events. Sitting in the National Security and Operational Readiness Group, NSEM delivers strategic advice to senior executives, coordinates Customs involvement and participation in the national security system, as well as operational delivery across a range of national security areas.

We are looking for someone to lead and manage this output focused team. This is an opportunity for someone with a proven track record in national security system management to lead this capability and further contribute to protecting and promoting New Zealand. This is an exciting opportunity for a leader who thrives managing complex issues, overseeing the delivery of operational outcomes and linking it to strategy and performance. As this role has a significant amount of stakeholder engagement, both internally and externally, the success applicant will have excellent relationship management skills and understand the importance of working collaboratively. This role will suit someone who is looking to broaden their capability by leading specialist teams in a dynamic, fast-paced environment.

The successful applicant will be a member of the National Security and Operational Readiness Leadership Team.

This role is based in Wellington with a salary range of $174,309 - $235,829.

About you | Ko wai koe…

To be successful in this role you will need to be able to demonstrate:

• A sound and developed understanding of New Zealand’s national security system
• Experience achieving results through others
• Demonstrated proficiency in stakeholder management with experience building and enhancing successful relationships with internal and external stakeholders
• Well-developed influencing skills to drive key relationships, and experience and comfort with senior-level stakeholders
• Strong skills and experience in all aspects of people leadership, including leading highly effective and efficient teams and leading through change
• Well-developed interpersonal skills with the ability to clearly communicate effectively (verbally and in writing)
• The ability to oversee the delivery of operational requirements for Customs and partner agencies, ensuring that processes and policies are adhered to

You will have strong decision-making capabilities with the ability to mitigate risks effectively. Having excellent interpersonal skills, using both verbal and non-verbal communication techniques, to ensure clarity of message and achieve the desired result are essential.

To work for the New Zealand Customs Service in this role, you must be able to have the ability to obtain and maintain and TOP SECRET* security clearance and have resided continuously in New Zealand for the last 10 years*

• Already having a TOP SECRET clearance is a benefit, but not a requirement. We'll guide you through the process.

(*) If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 10 years but have been absent from New Zealand for periods of 6-9 months within the past 10 years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you may still meet the requirements for a clearance. Any exceptions to this will need to be discussed with recruitment to assess whether you will still be eligible to meet the Organisation's Security Clearance application criteria.