Loss Prevention Specialist — Part-Time & Customer‑Focused

Farmers Trading Company Ltd; Napier; Hybrid; NZD 28,000 - 34,000; Part time

Job summary

Farmers Trading Company Napier is seeking a Loss Prevention team member for a part‑time role at our Napier store. The position runs Monday 8:45am–5:15pm and Sunday 9:45am–4:15pm, with duties centered on reducing loss and maintaining store safety.

The ideal candidate will have strong communication skills, remain calm under pressure, handle conflicts professionally, and uphold high integrity while helping customers and maintaining a secure retail environment.

Qualifications

• Excellent written and oral communication skills.
• Ability to stay calm under pressure.
• Able to handle conflicts professionally.
• Willing to go the extra mile to help customers.
• Demonstrate high integrity and honesty.

Responsibilities

• Identify loss patterns.
• Uncover potential internal theft.
• Identify and deter suspicious behaviour.
• Be a health & safety champion.
• Remove opportunities for theft.
• Ensure a safe and secure store environment.

Skills

Communication skills

Calm under pressure

Conflict management

Customer service

Integrity

Job description

Farmers Trading Company Napier is seeking a Loss Prevention team member for a part‑time role at our Napier store. The position runs Monday 8:45am–5:15pm and Sunday 9:45am–4:15pm, with duties centered on reducing loss and maintaining store safety.

The ideal candidate will have strong communication skills, remain calm under pressure, handle conflicts professionally, and uphold high integrity while helping customers and maintaining a secure retail environment.