Loss Prevention Officer

Mitre 10; Auckland; On-site; NZD 65,000 - 90,000; Full time

Job summary

Topline Services Ltd is seeking a Marketing Officer to elevate brand presence, engage customers, and drive growth across digital and community channels. The role blends strategy, content creation, digital marketing, and brand development in a fast-growing Auckland-based environment.

Applicants should have at least 2 years in a leading marketing role or a bachelor degree in marketing. Proven ability to manage websites, campaigns across Facebook, Instagram, TikTok, and SEO is essential.

Qualifications

• At least 2 years of relevant marketing experience in a leading marketing role.
• Bachelor degree in marketing or related area (or educated to similar level).
• Ability to independently manage company websites and coordinate campaigns across multiple channels.
• Experience in digital marketing, social media management, SEO, and online advertising.
• Knowledge of branding, customer engagement, and lead generation strategies.
• Strong communication, interpersonal, and project management skills.
• Analytical mindset with ability to derive insights from marketing data.

Responsibilities

• Develop and implement marketing strategies, advertising campaigns, and promotions to raise brand awareness and drive sales.
• Coordinate marketing campaigns across channels including Facebook, Instagram, TikTok, and other platforms.
• Monitor campaign performance, analyse data, and report insights to management.
• Prepare and manage marketing budgets and coordinate with external suppliers and media partners.
• Maintain and evolve the company’s brand identity and ensure consistency of messaging across channels.
• Create and publish marketing content across digital platforms and channels.

Job description

Marketing Officer – Topline Services Ltd

We are seeking a creative, driven, and results-oriented Marketing Officer to elevate our brand presence, strengthen customer engagement, and support our continued growth across digital and community channels. This is a challenging opportunity for a marketing professional who enjoys combining strategy, content creation, digital marketing, and brand development in a fast-growing environment.

Topline Services Ltd is a trusted Auckland-based cleaning and property maintenance company, delivering high-quality services to both residential and commercial clients. Our team specialises in a wide range of building maintenance and cleaning services — from wall and ceiling repairs to roof water blasting and post-construction deep cleans.

Applicants must have valid work visa or NZ residency.

• At least 2 years of relevant working experience in a leading marketing role;
• Or highly educated with at least a bachelor degree in marketing or other relating areas;
• Ability to independently manage company websites and coordinate marketing campaigns across multiple channels, including Facebook, Instagram, Rednote, Tiktok and so on;
• Ability to carry out digital marketing, social media management, SEO, and online advertising;
• Knowledge of branding, customer engagement, and lead generation strategies;
• Strong communication and interpersonal skills, with the ability to build relationships with clients, partners, and stakeholders;
• Excellent organisational and project management skills, with the ability to manage multiple tasks and meet deadlines;
• Analytical mindset with the ability to interpret marketing data and provide insights for continuous improvement;
• Self-motivated, creative, proactive, and able to work independently as well as part of a team.

• Conduct market research and analyse consumer trends, competitor activities, and market opportunities to support business growth and strategic decision-making.
• Research and evaluate customer demand, product performance, and market conditions, and provide recommendations regarding product positioning, pricing strategies, and promotional initiatives.
• Develop, coordinate, and implement marketing strategies, advertising campaigns, and promotional activities to increase brand awareness, customer engagement, and sales performance.
• Monitor and evaluate the effectiveness of marketing campaigns, analyse campaign performance data, and provide regular reports and recommendations to management.
• Prepare and manage marketing budgets, negotiate advertising arrangements, and coordinate with external suppliers, media partners, and promotional agencies.
• Develop and maintain the company's brand identity and ensure consistency of marketing messages and promotional materials across all marketing channels, including Facebook, Instagram, Rednote, Tiktok and so on.
• Create, schedule, and publish marketing content across digital platforms, including social media, websites, email marketing campaigns, and online advertising channels.
• Build and maintain relationships with influencers, community groups, suppliers, and business partners to support marketing initiatives and customer engagement.
• Analyse sales data, customer feedback, and marketing performance metrics to identify opportunities for business improvement, increased market share, and enhanced customer satisfaction.
• Conduct competitor analysis and provide strategic recommendations regarding product offerings, pricing, promotional activities, and market positioning.
• Monitor emerging market trends, consumer behaviour, and industry developments to support the planning and implementation of future marketing initiatives and business opportunities.
• Provide advice and recommendations to management on marketing strategies, customer acquisition initiatives, promotional activities, and business development opportunities based on market research and performance analysis.
• Any other duties as reasonably required by the business.