Logistics Specialist

Fisher & Paykel Healthcare; Howick; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Onsite cafes

Free parking

Products that improve patients’ lives

Job summary

Fisher Paykel Healthcare is seeking an experienced logistics professional to own and optimise global import/export operations across multiple geographies. You will manage freight booking, tracking, documentation, and contract coordination with forwarders to ensure cost-efficient, timely delivery of products.

In this role you will partner with planning, distribution, and sales teams to drive process improvements, KPI performance, and capacity planning for a fast-growing international footprint.

Qualifications

• Minimum 8 years’ experience in international freight and logistics.
• Experience in import/export processes.
• Strong understanding of supply chain management, cost control, and freight optimisation.
• Proficiency in TMS and ERP systems.
• Excellent organisational skills with high attention to detail.
• Ability to manage multiple priorities in a fast-changing global environment.
• Strong communication and stakeholder management across cross-functional teams.
• Logistics related degree or equivalent education is beneficial.

Responsibilities

• Own day-to-day global import and export operations including freight booking and tracking.
• Respond to logistics queries and freight quote requests from diverse stakeholders.
• Coordinate international freight movements by sea and air, and manage direct shipping contracts.
• Prepare shipping documentation and monitor freight forwarder KPIs.
• Collaborate with planning, distribution, and DC teams to support efficient global supply chain operations.
• Contribute to capacity planning and freight mode optimisation.

Skills

International freight

Logistics operations

Freight optimization

TMS & ERP systems

Stakeholder management

Process improvement

Analytical mindset

Planning & coordination

Education

Logistics degree

Tools

TMS

ERP systems

Job description

• Unique working environment with onsite cafes and free parking
• Work with products that improve patients’ lives .

About the role

We are seeking a proactive and detail-oriented professional to join our team and play a key role in supporting our continued growth and expanding international presence. In this role, you will take ownership of day-to-day import and export operations, driving cost efficiency and logistics performance while adapting to an evolving business environment. You will leverage your expertise in freight management, ERP systems, and international supply chain logistics, alongside a strong focus on operational process improvement, to ensure seamless and effective global operations.

You will be responsible for managing end-to-end global import and export operations, including freight booking and tracking, and responding to logistics-related queries and freight quote requests from a broad range of stakeholders. Working across multiple geographies, you will oversee international freight movements by sea and air, coordinating with freight forwarders and managing direct shipping contracts to ensure cost-effective and efficient delivery. The role also involves shipping documentation, freight forwarder KPI management, collaboration with global sales offices, and contributing to capacity planning and freight mode optimisation. You will work closely with planning, distribution, and DC teams supporting efficient and continuously improving global supply chain operations.

Team Culture

We are a close-knit, supportive team that values collaboration, accountability, and continuous improvement. Our culture encourages open communication, innovation, and professional development, and we are committed to investing in our people.

To be successful in this role, you will be a driven self-starter with excellent interpersonal and communication skills. You will also demonstrate:

• Proven experience in international freight and logistics operations (air and sea), including import/export processes
• Strong understanding of supply chain management, cost control, and freight optimisation
• Proficiency in TMS and ERP systems and confidence working with logistics data and systems
• Excellent organisational skills with high attention to detail and accuracy
• Ability to manage multiple priorities and adapt in a fast-changing, global environment
• Strong communication and stakeholder management skills across cross-functional and international teams
• Analytical mindset with a focus on continuous improvement and process efficiency
• Proactive, accountable, and solutions-focused approach to problem-solving
• Minimum 8 years’ experience in international freight and logistics
• Although not essential, it would be beneficial if you have logistics related degree or equivalent education background.

About the Company

Fisher & Paykel Healthcare is a world leader in the design, manufacture and marketing of medical devices, exporting to over 120 countries globally. We are an iconic New Zealand company with a consistent growth strategy ensuring an expanding range of innovative devices for use in respiratory care, acute care and the treatment of obstructive sleep apnea. We are an Immigration Accredited Employer and support families as they move from various countries around the world to the safe and welcoming shores of New Z ealand.