Lead, ICT Operations

ACCIONA; Auckland; On-site; NZD 110,000 - 150,000; Full time

Job summary

ACCIONA is seeking an experienced ICT Operations Manager to lead strategic delivery and day-to-day management of ICT across multiple project sites in Auckland. The role focuses on combining hands-on technical expertise with strong stakeholder engagement and financial management to maximise value.

Reporting to the State Manager, you will oversee mobilisations, networks, security systems, and end-user technology, while ensuring cyber security, governance, and compliance.

Qualifications

• Minimum 5 years' ICT experience in a multi-site environment.
• Experience in ICT infrastructure and networks.
• Experience with project delivery and ICT implementations.
• Experience with Service Desk and ticketing systems.
• Strong stakeholder communication skills.
• Experience with budgeting and financial management.
• Full driver's licence and vehicle access.

Responsibilities

• Plan, deliver and optimise ICT infrastructure across project sites.
• Manage site mobilisations/demobilisations and deploy networks and end-user tech.
• Oversee budgets, forecasting, procurement and vendor performance.
• Provide technical leadership and updates to operations and senior management.
• Ensure cybersecurity, governance and regulatory compliance across ICT services.

Skills

Stakeholder comms

Budgeting

Multisite IT ops

Project delivery

Service Desk

Cybersecurity risk

Education

Bachelor's degree in IT/Computing

Tools

Ticketing system

Network admin tools

Budgeting software

Job description

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing to our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges, including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.

• 12-month contract based in Auckland CBD
  
• Travel to Wellsford project site office if role goes permanent
  
• Growing function.
  

The Opportunity

Reporting to the State Manager, you will be responsible for the strategic delivery and day-to-day management of ICT operations, supporting project sites throughout mobilisation, operation, and demobilisation phases.

You will combine hands‑on technical expertise with strong stakeholder engagement and financial management capabilities to ensure our ICT services deliver maximum value to the business.

Key responsibilities

• Lead the planning, delivery, and optimisation of ICT infrastructure and services across multiple project sites, ensuring reliable and secure operations.
• Manage ICT site mobilisations and demobilisations, including the deployment of networks, communications equipment, security systems, and end-user technology solutions.
• Oversee ICT budgets, forecasting, procurement, and vendor performance to deliver cost‑effective technology outcomes aligned with business objectives.
• Act as the primary ICT stakeholder liaison, providing technical leadership, project updates, and expert advice to operational teams and senior management.
• Ensure compliance with cybersecurity, governance, and regulatory requirements while managing ICT risks, business continuity, and service delivery performance.

About You

• Minimum 5 years' experience in ICT support within a complex, multi-site environment.
• Strong experience managing ICT infrastructure and network environments.
• Proven experience in project delivery and ICT implementations.
• Experience with Service Desk and ticketing systems.
• Demonstrated ability to communicate effectively with stakeholders at all levels.
• Experience with ICT budgeting and financial management.
• Full driver's licence and access to a reliable vehicle required.