Laboratory Technician

The a2 Milk Company; Pokeno; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Life & Income protection ins.

Quarterly bonus

Free breakfast and lunch onsite

Job summary

The a2 Milk Company in Pokeno, North Island seeks a Laboratory Technician to support our infant formula manufacturing quality assurance. You will perform sampling, testing, and recordkeeping to maintain Lab QA processes and ensure equipment calibration compliance.

Key tasks include managing subsamples, registering in LIMS, and executing defined tests with accurate documentation, contributing to a robust quality system and continuous improvement at the Pokeno site.

Qualifications

• Ability to perform statistical analysis on test data.
• Experience using Laboratory Information Management Systems (LIMS).
• Laboratory skills in pipetting, reagent preparation and sample scheduling.
• Clear communication of information and ability to resolve issues.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to travel to the Pokeno site.
• Experience in ISO17025 laboratories or with basic lab analytical equipment.

Responsibilities

• Prepare subsamples from daily factory production under aseptic conditions.
• Ensue correct documentation for sample dispatch to labs and internal systems.
• Register samples accurately in LIMS and manage disposal per procedures.
• Conduct defined physical, chemical, microbiological and sensory tests as per procedures.
• Maintain and calibrate laboratory equipment; escalate issues to management.
• Keep accurate records of all lab activities and test results.
• Support audits and inspections and seek continuous improvements in workflows.

Skills

Statistical analysis

LIMS

Pipetting

Communication

MS Office

Travel to site

ISO17025

Basic lab equipment

Tools

LIMS

Lab equipment

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The a2 Milk Company – Pokeno, North Island

Formerly known as Yashili Dairy NZ Ltd, we are now operating as a2 Nutritionals NZ Limited, based in Pokeno.

The a2 Milk Company is driven by science and a pioneering spirit, having disrupted the dairy and infant milk formula industry. Their vision is to create an A1-free world where dairy nourishes people and the planet.

The Laboratory Technician plays a crucial role in supporting the laboratory and quality assurance functions within a2 Milk Company infant formula manufacturing environment based in Pokeno.

This position supports the integrity of our Laboratory Quality Management Systems and processes through accurate sampling, sample management and testing, quality control, maintenance, and calibration of laboratory equipment.

KEY RESPONSIBILITIES:

Sample and Management

• Prepare subsamples from daily factory production samples under aseptic conditions.
• Ensure correct documentation for the timely dispatch of labelled samples to internal and external labs.
• Ensure accurate sample registration on LIMS.
• Ensure disposal of used samples and consumables as per defined procedures.

Laboratory Testing

• Conduct defined physical, chemical, microbiological, and sensory tests as per approved procedures.
• Ensure samples are accurately labelled, stored, and handled to preserve integrity prior to testing or submission.

Equipment Maintenance and Calibration:

• Maintain laboratory equipment ensuring functionality and compliance with calibration schedules.
• Escalate equipment issues to Laboratory Technical Manager or Laboratory Manager.
• Coordinate with suppliers or service providers for repairs as needed.
• Prepare swabs, complete swabbing, perform environmental sample collection, and submit samples per approved procedures as required.
• Maintain accurate records of sample preparation, storage, and submission.

Record Keeping and Compliance:

• Maintain accurate and organized records of all laboratory activities, including training records, sample preparation, equipment maintenance, and test results.
• Adhere to company and regulatory standards for health, safety, and hygiene.
• Actively participate in audits and inspections as required.

Collaboration and Continuous Improvement:

• Identify opportunities to improve laboratory workflows, methods, accuracy, and efficiency.
• Identify and implement improvements in environmental sampling to enhance hygiene in the production environment and laboratory.
• Identify, log, and elevate quality risks and non-conformances.

About you

• Perform statistical analysis on test data
• Ability to use Laboratory Information Management Systems (LIMS)
• Laboratory skills in pipetting, reagent preparation and sample scheduling
• Able to communicate information clearly and escape critical issues.
• Proficiency with Microsoft Office Suite, Word, Excel, Power Point.
• Reliable, punctual, and able to travel to our Pokeno site
• Experience working in a ISO17025 laboratory or,
• Experience using basic laboratory analytical equipment.
• Knowledge in current Good Manufacturing Practices (cGMP) and Good Laboratory Practices (GLP).
• Able to pass a pre-employment medical and drug/alcohol screening

What we offer

• Medical, Life & Income protection insurance
• A quarterly bonus
• A supportive team culture with learning and development opportunities
• Free breakfast and lunch provided in our onsite cafeteria
• Subsidised gym membership
• Social club