Kitchen & Bath Design & Sales Consultant

Fletcher Building Limited; Hawke's Bay; Hybrid; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate

Staff purchase

Development opportunities

Education fund

Employee assistance program

Diversity & inclusion

Job summary

Fletcher Building Limited in Napier, Hawke's Bay, is seeking a proactive HBK Showroom Sales Assistant to maximise heating, bathroom and kitchen sales. You will help customers select products, provide product knowledge, and handle stock tasks.

You will be the first contact at our Trade Counter and Showroom, engaging daily with customers and delivering a welcoming in-store experience while supporting orders and merchandising.

Qualifications

• Experience designing kitchens, bathrooms, laundry, floors or wardrobes.
• Customer service/sales experience and clear communications.
• Polite, professional and able to meet deadlines and targets.
• Strong presentation and written/spoken communication skills.
• Good time management and multitasking abilities.
• MS Office proficiency; Winflex experience desirable.

Responsibilities

• Take brief from clients and discuss kitchen/bathroom remodelling details.
• Discuss products, themes, colours, patterns and room layouts; produce sketches/drawings.
• Consult with clients via phone and email.
• Provide product support, technical information, and interior design solutions.
• Build relationships with Trade and Retail customers and ensure a great in-store experience.
• Assist with direct sales, orders preparation for dispatch, and showroom merchandising.

Skills

Kitchen design

Bathroom design

Customer service

Sales

Time management

Excel

Interpersonal communication

Interior design

Tools

Winflex

MS Office

Job description

Fletcher Building Limited in Napier, Hawke's Bay, is seeking a proactive HBK Showroom Sales Assistant to maximise heating, bathroom and kitchen sales. You will help customers select products, provide product knowledge, and handle stock tasks.

You will be the first contact at our Trade Counter and Showroom, engaging daily with customers and delivering a welcoming in-store experience while supporting orders and merchandising.