Kennels Team Leader: Animal Care & Adoption Lead

Hamilton City Council; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Two wellbeing days per year

Fully funded health insurance (Unimed)

Annual health checks & flu vaccination

Option to purchase extra annual leave

Eye care support

Local discounts

Job summary

Hamilton City Council is seeking a Kennels Team Leader to manage the health and welfare of animals in care, promote responsible dog ownership, and lead a high-performing team. You will oversee kennel operations, adoptions, and veterinary-related processes while ensuring compliance with welfare regulations.

The role focuses on compassionate leadership, delivering excellent customer service, and maintaining safety and wellbeing for staff and animals in Hamilton. A NZ Driver's Licence is required.

Qualifications

• Qualified veterinary nursing, animal behaviour, or animal management background.
• Excellent communication and relationship-building skills required.
• Strong customer service and ability to handle sensitive conversations.

Responsibilities

• Lead and develop kennels team to deliver outstanding service.
• Manage day-to-day kennel operations and reception functions for a professional experience.
• Oversee kennel administration, records, and compliance requirements.
• Ensure health and welfare standards for all animals in care.
• Support dog adoption programmes and veterinary visits.
• Build relationships with customers, veterinarians, contractors, and community stakeholders.
• Promote health, safety, and wellbeing across the team.

Skills

Leadership ability

Communication

Customer service

Emotional resilience

People development

Attention to detail

Education

Vet nursing or animal management qualification

NZ Driver's Licence (full)

Job description

Hamilton City Council is seeking a Kennels Team Leader to manage the health and welfare of animals in care, promote responsible dog ownership, and lead a high-performing team. You will oversee kennel operations, adoptions, and veterinary-related processes while ensuring compliance with welfare regulations.

The role focuses on compassionate leadership, delivering excellent customer service, and maintaining safety and wellbeing for staff and animals in Hamilton. A NZ Driver's Licence is required.