Animal Attendant / Whanganui

SPCA; Wellington; On-site; NZD 36,000 - 48,000; Part time

Benefits offered by this job

Wellbeing support (24/7 confidential)

Learning & development opportunities

Supportive team culture

Job summary

SPCA is seeking two Animal Attendants to join our Animal Services team at Whangarei. A permanent, part-time role (32 hours per week) on a roster and a casual role to cover leave and busy periods are available. You will care for the animals, manage adoptions, and work with volunteers to improve animal pathways.

This is rewarding but demanding work that requires empathy and resilience. You will help update the animal database, monitor health and behaviour, and assist with routine veterinary

Qualifications

• Animal handling experience required.
• Experience with volunteers and building foster numbers.
• Strong communication and customer service skills.
• Ability to think on your feet in a busy environment.

Responsibilities

• Care for animals and monitor health, behaviour and medication.
• Maintain accurate animal database and assist with routine veterinary visits.
• Coordinate with teams and volunteers to improve animal pathways.
• Handle adoption inquiries in person, by phone, or online.
• Support socialisation, enrichment and behaviour modification in the shelter.

Skills

Animal handling

Volunteer coordination

Influencing

Communication

Adaptive thinking

Customer service

Empathy

Multitasking

Community engagement

Job description

We have an exciting opportunity for two Animal Attendantsto join our Animal Services team in Whangarei. Our permanent, part time Animal Attendant will work 32 hours per week on a roster. Our casual Animal Attendant works as and when required to cover leave and busy periods, flexibility and availability required for our casual.

In this role you get to see the best and the worst. It is a rewarding, fulfilling, and essential role, as well as demanding, heartbreaking and physical. It takes a special kind of person to do this role but what you get back can really fill your cup.

You will be their human and ensure that all animals in the centre are cared for appropriately and our adoption avenues are being used to their fullest. Making sure our animal database is updated and accurate and assisting with all routine veterinary visits.

You will coordinateand workwith our teams and volunteers to improve animal pathways through the centre. You will handle enquiries regarding adoption at the centre in person, via phone or website. You will monitoranimal health, behaviour and administer medication.

You will enhanceopportunities for socialisation, enrichment and behaviour modification for the animals in the shelter and you will workwith other departments to ensure the animal areas are functioning well and goals are being achieved.

ABOUT YOU

• Animal handling experience and knowledge
• Experience working with volunteers and increasing volunteer and foster numbers and capability
• Influencing and conflict management skills
• Strong communication and customer service skills
• The ability to think on your feet
• A positive and friendly approach to customers, animals and team members
• High empathy and resilience
• Experience working in a busy environment where multitasking is key
• Experience working with the community in a customer facing role

OUR PURRKS

Our team is full of passionate, purpose-driven people who love animals and want to make the world a kinder and more compassionate place. Some other purrks include –

• To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New Zealand
• Consistent support and an opportunity to continue to learn
• Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that we have
• To work with like minded people
• A workplace culture where collaboration, development and kindness are key
• Access to 24/7 confidential wellness support.

ABOUT THE TEAM

Our Centre’s are working hard rescuing, caring for and rehoming animals in need. They are the face of the SPCA in their communities, working to create real and sustainable change for the wellbeing of animals. The Centre’s are run by a bunch of passionate people, from Centre Managers to Animal Attendants, who prioritise animal welfare and community connection.

ABOUT US

The SPCA helps protect over 30,000 animals every year. By rescuing, rehabilitating, sheltering and advocating for animals, we are directly improving their lives. Our Animal Services teams run our 28 Centres, from Kerikeri to Invercargill and they are essential in us being able to do the work we do.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.