Kathmandu Full Time Manager in Training (3IC): Botany

Kathmandu; Auckland; On-site; NZD 52,000 - 70,000; Full time

Benefits offered by this job

Leadership development

Staff discounts

Career opportunities

Diversity & inclusion programs

Job summary

Kathmandu Botany is hiring a Full Time Manager in Training (3IC) to lead the store floor, engage customers, and develop a strong leadership pipeline. Based at Botany Town Centre, you will oversee daily operations, coach teammates, and drive exceptional service while building product knowledge and brand storytelling.

You will join a purpose-driven company with growth opportunities across stores and regions in NZ, Australia, and beyond, supported by coaching and structured development from day one.

Qualifications

• Experience leading a team on the sales floor.
• Proven customer service excellence and problem solving.
• Strong communication and coaching abilities.
• Ability to manage stock, cash handling, and compliance.

Responsibilities

• Provide reliable day-to-day leadership on the shop floor.
• Lead from the front with hands-on customer engagement and service excellence.
• Coach and develop team members to meet store priorities.
• Build product knowledge and be the go-to for gear advice and sustainability stories.
• Maintain consistency, dependability and positive energy during busy periods.

Skills

Leadership

Customer service

Communication

Team coaching

Operational accuracy

Product knowledge

Tools

POS system

Job description

Kathmandu Full Time Manager in Training (3IC): Botany

KAT-Botany, Botany Town Centre, Ti Rakau Drive, East Tamaki, Auckland, Auckland, New Zealand

Posted Sunday 5 July 2026 at 12:00 pm | Expires Sunday 9 August 2026 at 11:59 am

Join Our Team at Kathmandu — Full Time Manager in Training (3IC) Wanted!

Location: Botany
Brand: Kathmandu

Do you love the outdoors? Looking for a full time role where you can work with people who share your passion for adventure?

Our Botany team want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A launchpad for your leadership journey

• If you're hungry to grow, this role is made for you. Our 3IC’s are the future leaders of our stores, with clear pathways into Assistant Store Manager and Store Manager roles. We’ll back you with coaching, development, and real responsibility from day one.

A brand with purpose

• We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role…

As a Full Time Manager in Training (3IC) at Botany, you’ll play a key role in the day success of the store. You will:

• Provide reliable day‑to‑day leadership — confidently stepping up to run the floor and keep things moving smoothly.
• Lead from the front with hands‑on customer engagement, solving problems on the spot and setting the tone for service excellence.
• Support the team by communicating clearly, passing on information, and keeping everyone aligned with store priorities.
• Build strong product knowledge and become the go‑to person for gear advice, sustainability stories, and technical features.
• Bring consistency, dependability, and positive energy — especially during busy periods or unexpected challenges.

This role is perfect for someone who wants to develop their leadership capability and step confidently into future management roles. You’ll gain hands on experience running the floor, coaching others, and understanding store operations — all essential foundations for progressing in retail leadership.

What We’re Looking For…

You’ll thrive in this role if you:

• Bring confident floor leadership and can keep the team focused during peak times.
• Deliver exceptional customer service and turn tricky situations into positive outcomes.
• Communicate clearly, give simple instructions, and keep the team aligned.
• Have strong operational accuracy — from stock handling to cash routines to compliance.
• Understand our products and brand and enjoy coaching others to grow their knowledge.
• You’re excited about growing into a manager one day— you’re hungry to learn, open to feedback, and ready to build the skills that will set you up for future leadership roles at Kathmandu

Diversity, Inclusion & Belonging at KMD Brands

At KMD Brands, we believe that diversity makes us stronger. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to be themselves. We celebrate the unique backgrounds, experiences, and perspectives of our people — across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We know that when our team reflects the communities we serve, we create better outcomes for everyone. We proudly acknowledge and pay respect to Tangata Whenua, the Indigenous Nations, First Peoples, and Custodians of the lands and waterways on which our brand head offices reside in Aotearoa New Zealand, Australia and the United States. Their enduring connection to land, waters, and culture continues to inspire and guide us.

KAT-Botany, Botany Town Centre, Ti Rakau Drive, East Tamaki, Auckland, Auckland, New Zealand