Junior Sales & Marketing Support — Career Growth

IXOM; Auckland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing programs

Job summary

Pure Nature, an IXOM brand, is seeking a Junior Sales & Marketing Support in Avondale, Auckland. You will start in customer service and operations, then grow into sales, marketing and business projects as your confidence builds.

You will represent Pure Nature across phone, email and online channels, help ensure orders are accurate and on time, learn about products and warehouse processes, and gain exposure to marketing activities such as content creation and email campaigns.

Qualifications

• Excellent communication and interpersonal skills.
• High attention to detail and strong organisation.
• Proactive attitude and willingness to get involved.
• Genuine interest in DIY products, formulation, cosmetics, wellness or creative product making is advantageous.

Responsibilities

• Deliver exceptional customer service via phone, email and online channels.
• Manage customer enquiries, orders, returns and product-related questions.
• Support order fulfilment and work closely with the operations team to ensure customer satisfaction.
• Assist with inventory management and order tracking.
• Support social media content, email campaigns and marketing initiatives.
• Assist with workshops, seminars and promotional events.
• Provide support across customer service, sales and marketing projects as required.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organisational skills

Proactive attitude

Customer service mindset

Education

Business, Marketing or Cosmetic Science degree

Job description

Pure Nature, an IXOM brand, is seeking a Junior Sales & Marketing Support in Avondale, Auckland. You will start in customer service and operations, then grow into sales, marketing and business projects as your confidence builds.

You will represent Pure Nature across phone, email and online channels, help ensure orders are accurate and on time, learn about products and warehouse processes, and gain exposure to marketing activities such as content creation and email campaigns.