Entry-Level Sales & Marketing Specialist — Career Growth

IXOM Operations Pty Ltd; Whau; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Health, wellbeing and employee assist.

Inclusive, collaborative culture

Job summary

Pure Nature, a brand of IXOM, is seeking a Junior Sales & Marketing Support to build foundational experience in customer service, operations and early exposure to marketing activities. The role is based in Avondale, Auckland, with growth opportunities within IXOM.

You will support customers across phone, email and online channels, learn product details, warehouse processes and the customer journey while developing marketing and event skills. This is a nurturing pathway for career development.

Qualifications

• Excellent communication and interpersonal skills.
• High attention to detail and strong organisational capability.
• A proactive attitude and willingness to get involved wherever needed.
• Genuine interest in DIY products, formulation, cosmetics, wellness or creative product making would be advantageous but not essential.
• Recent qualification in Business, Marketing, Cosmetic Science or related discipline.

Responsibilities

• Deliver exceptional customer service via phone, email and online channels.
• Manage customer enquiries, orders, returns and product-related questions.
• Support order fulfilment and work closely with the operations team to ensure customer satisfaction.
• Assist with inventory management and order tracking.
• Support social media content, email campaigns and marketing initiatives.
• Assist with workshops, seminars and promotional events.
• Provide support across customer service, sales and marketing projects as required.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Organisational capability

Proactive attitude

Willingness to get involved

Education

Business, Marketing, Cosmetic Science or related discipline

Job description

Pure Nature, a brand of IXOM, is seeking a Junior Sales & Marketing Support to build foundational experience in customer service, operations and early exposure to marketing activities. The role is based in Avondale, Auckland, with growth opportunities within IXOM.

You will support customers across phone, email and online channels, learn product details, warehouse processes and the customer journey while developing marketing and event skills. This is a nurturing pathway for career development.