IT Operations Leader: Digital Solutions & Office Tech

WWF-WORLD WIDE FUND FOR NATURE (SINGAPORE) LIMITED; Otago; On-site; NZD 90,000 - 120,000; Full time

Job summary

The Assistant Manager will supervise day-to-day IT operations across WWF Singapore, covering hardware, OS, end-user support, and AV equipment, ensuring reliability and security while aligning with business priorities.

This role manages Microsoft 365 and Windows Server, oversees external vendors, and leads onboarding, asset management, and event support to keep operations running smoothly.

Qualifications

• Diploma or degree in information technology, computer science, or related field.
• 4–6 years in IT operations, systems support, and office AV setups.
• Hands-on administration with Microsoft 365 and Windows Server environments.
• Experience supervising junior staff or outsourcing service providers.
• Proficient with Windows, macOS, network fundamentals, and conference room systems.
• Strong troubleshooting, coordination, and stakeholder communication skills.

Responsibilities

• Team supervision, escalation, and development of junior staff.
• Administer Microsoft 365 services and on-premise Windows Server environments.
• Oversee office AV/meeting room systems and video conferencing readiness.
• Manage outsourced IT/AV vendors, budgets, licenses, renewals, and compliance.

Skills

IT Operations

Team Supervision

Vendor Management

End-User Computing

System Administration

Troubleshooting

Stakeholder Communication

Education

Diploma or Degree in IT/CS

Tools

Microsoft 365

Windows Server

Job description

The Assistant Manager will supervise day-to-day IT operations across WWF Singapore, covering hardware, OS, end-user support, and AV equipment, ensuring reliability and security while aligning with business priorities.

This role manages Microsoft 365 and Windows Server, oversees external vendors, and leads onboarding, asset management, and event support to keep operations running smoothly.