IT Business Analyst

Farmers; Howick; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted health insurance

Staff discounts across JPL group

Access to leading technology

Job summary

Farmers in New Zealand is seeking a skilled IT Business Analyst to join our PMO. You will lead business analysis and delivery across IT and business transformation initiatives, helping set direction in a busy environment.

You will elicit requirements, map processes, and manage projects from initiation to closure with governance and stakeholder collaboration. Experience in an IT PMO and strong communication are essential.

Qualifications

• Experience in requirements elicitation and management in IT environments.
• Process mapping and gap analysis experience.
• Ability to evaluate solution options and support decisions.
• Strong stakeholder management and clear communication.
• PMP or PRINCE2 qualification would be an advantage.

Responsibilities

• Elicit, analyse and document business requirements.
• Map processes and evaluate options to inform decisions.
• Lead IT projects from Initiation through closure with PMO governance.
• Build trusted relationships with business and technology stakeholders.
• Provide clear reporting and actively manage risks, issues and dependencies.

Skills

Requirements elicitation

Process mapping

Gap analysis

Solution evaluation

Stakeholder management

Communication skills

Education

PMP or PRINCE2

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As one of New Zealand's largest retailers, with over 4000 staff nationwide, IT support is a vital discipline within Farmers.

We are seeking an experienced IT Business Analyst, with experience in project management, to join our PMO based in our National Support Office.You'll lead business analysis and manage delivery across multiple IT and business transformation initiatives, bringing structure, momentum and clear direction in a busy environment.

What a day-to-day looks like:

• You'll elicit, analyse and document business requirements
• Map processes and evaluate solution options to support informed decision-making
• Apply project management expertise to lead projects from the Initiation Phase through to project closure - planning and coordinating delivery, ensuring projects remain on track, within scope and budget
• Apply PMO governance and fit-for-purpose project delivery practices
• Build trusted relationships with business and technology stakeholders
• Provide clear reporting and actively manage risks, issues and dependencies

What you'll bring:

• Experience in requirements elicitation and management, process mapping, gap analysis and solution evaluation within a busy, changing IT environment
• Holding a PMP or PRINCE2 qualification would be an advantage
• The ability to work independently, manage competing priorities and quickly build an understanding of complex systems, processes and stakeholder needs is essential
• Strong stakeholder management and communication skills, with the ability to communicate clearly with both business and technical audiences is essential.
• A competitive remuneration package
• Access to generous staff discounts and perks across the JPL group
• Opportunity to work with leading technology
• Discounted health insurance
• Support and encouragement to reach your personal and professional goals

This is a great opportunity to work for one of New Zealand's most loved department stores and make a real difference!

*Please note that we will be relocating to the new Support Office on Pitt Street in July 2027*