International Supply Chain Planner – Imports & Analytics

THE WAREHOUSE; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Learning & development

On-site office

Job summary

The Warehouse is seeking a Supply Chain Specialist to manage import shipments from suppliers to distribution centres and stores in Auckland, ensuring on-time, in-full delivery at the right cost.

In this role you will coordinate PO confirmations, plan containers, work with freight forwarders and partners, and analyse performance using SQL, Snowflake and Power BI. Occasional travel to distribution centres is required.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business or related field.
• 3+ years' experience in international supply planning, import or shipping operations, freight forwarding or supplier management within sourcing markets, ideally within retail.
• Working knowledge of Incoterms, landed cost, container planning, freight carriers, forwarders and consolidation-hub operations.
• Understanding of New Zealand Customs, MPI biosecurity and dangerous-goods requirements for imported products.
• Experience with scenario planning and S&OP execution, with the ability to understand the relationship between merchandise, demand and supply plans.
• Strong analytical and problem-solving capability.
• SQL proficiency, along with the ability to work with Snowflake and Power BI.
• Experience with supply chain systems such as Relex, Oracle, TUI and booking platforms.
• Experience using AI or automation tools to improve efficiency and support analysis.
• Excellent communication and stakeholder management skills, with the ability to work effectively across regions, teams and time zones.

Responsibilities

• Confirm purchase orders and ship dates with international suppliers, tracking key production milestones through to shipment booking.
• Monitor booking and ex-factory performance, following up and expediting orders where delays may impact stock availability.
• Review and resolve day-to-day order and shipment exceptions, including changes to ship dates, quantities, products, ports and shipping terms.
• Work closely with our sourcing office, Merchandise and Supply Chain teams to resolve supplier issues and manage supply risks.
• Plan and consolidate international orders to optimise container utilisation, shipping capacity and DC receiving windows.
• Recommend cost-effective shipping routes, modes and consolidation options.
• Prioritise shipments around trading requirements, including continuity lines, promotions and seasonal events.
• Align inbound volumes with DC and store capacity.
• Develop and maintain supply plans for imported products, translating merchandise and demand plans into phased orders, shipments and DC receipts.
• Provide inbound volume and capacity forecasts to support sales and operations planning.
• Develop supply scenarios and clearly communicate impacts on stock availability, cost and working capital.
• Plan inbound volumes around peak trading periods and other key events.
• Manage day-to-day performance across freight forwarders, shipping lines and consolidation hubs.
• Respond to disruptions including vessel delays, rolled cargo, port congestion and capacity constraints, helping protect priority stock.
• Minimise detention and demurrage costs, check freight invoices and resolve charge disputes.
• Track supplier and logistics performance and turn insights into opportunities for improvement.
• Ensure shipping documentation and requirements relating to NZ Customs, MPI biosecurity and dangerous goods are met before shipments leave origin.
• Resolve shipment holds and clearance issues with customs brokers, carriers and freight forwarders.
• Ensure goods move safely and compliantly from origin through to our Distribution Centres, including appropriate packing, container loading and weight declarations.
• Help maintain contingency plans for port, carrier, geopolitical and weather-related disruption.
• Maintain accurate lead times, shipping routes, order minimums and pack configurations within supply chain systems.
• Maintain accurate product, supplier, order and shipping data, including GTIN and pack information.
• Use SQL, Snowflake and Power BI to analyse performance, identify root causes and track KPIs.
• Maintain accurate PO, booking and advance shipping notice data across systems including Relex, Oracle, TUI and partner platforms.
• Support the onboarding of new suppliers, logistics partners and shipping routes.
• Look for opportunities to prevent issues through improved processes, standardisation and automation.
• Use AI and automation tools to streamline routine activity, identify exceptions and accelerate analysis while appropriately validating outputs.

Skills

Analytical thinking

Communication

Stakeholder management

Problem solving

Education

Bachelor’s degree in Supply Chain, Logistics, International Trade, Business or related field

Tools

SQL

Snowflake

Power BI

Relex

Oracle

TUI

Job description

The Warehouse is seeking a Supply Chain Specialist to manage import shipments from suppliers to distribution centres and stores in Auckland, ensuring on-time, in-full delivery at the right cost.

In this role you will coordinate PO confirmations, plan containers, work with freight forwarders and partners, and analyse performance using SQL, Snowflake and Power BI. Occasional travel to distribution centres is required.