International Student Advisor

MIT - Te Pūkenga; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

MIT - Te Pūkenga is seeking a capable Administrator to support our international student team during a parental leave cover. You will ensure high-quality customer service, maintain accurate student records, and help manage documentation and admissions processes.

Key tasks include advising on insurance matters, supporting admissions policy development, and working in a multicultural environment with proficient Microsoft Office use.

Qualifications

• Experience providing administrative support in education or similar setting.
• Strong written and spoken communication with a customer service focus.
• Ability to maintain accurate records and manage documentation.

Responsibilities

• Provide high-quality customer service to international students.
• Maintain and update student records in databases.
• Advise on basic insurance matters as needed.
• Process applications and offers in line with admission policies.
• Assist in development of admission policies and procedures.

Skills

Organisational skills

Customer service

Empathy

Effective communication

Multicultural awareness

Tools

Microsoft Office

Job description

Parental Leave cover (ending April 2027)

Are you ready to provide top-notch administrative support to our international students and the International Team?

At MITU, you'll ensure that our students receive high-quality customer service while maintaining accurate records and keeping their information up-to-date. You'll even have the chance to advise on insurance matters and manage student documentation with precision.

Join us in achieving our international student recruitment goals by providing exemplary customer service, adhering to admission policies, and ensuring efficient processing of applications and offers. Your role will involve maintaining accurate records in our databases, and contributing to the development of admission policies.

If you're organized, empathetic, and ready to make a difference, MITU is the place for you. Join our team and be part of our international students' journey, delivering exceptional customer service and helping them succeed in their educational endeavors.

This is a varied role with plenty more to do requiring strong effective organisation and administration skills, with proficient use of Microsoft office. You need demonstrable communication and listening skills with an empathetic yet resilient personality and enjoy working in a multicultural setting.

Ahurea – Culture

At MITU you will work with some incredible people who are passionate about the positive impact we make to the communities we serve. We offer a work environment which values genuine people who care for others, are well-connected, open and approachable and strive for excellence in all we do. If you are excited by the role and feel you would fit well into our organisation, we would love to hear from you.

"Kua herea mātou ki te whai i te tūturutanga o Te Tiriti o Waitangi."We are committed to creating and maintaining a culturally sensitive work environment in relation to Te Tiriti o Waitangi.

If you would like any further information please contact Shallu Tokas, People and Culture, [phone]