International Admissions Officer

Up Education; Auckland; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development

Career progression

Central Auckland office

Job summary

UP Education in Auckland CBD is seeking an International Admissions Officer to manage end-to-end admissions, assess eligibility and ensure a smooth enrolment experience across UP Education providers.

The role combines daily operations with regulatory compliance, stakeholder counseling and data reporting, in a hybrid setup with a 24-hour turnaround focus.

Qualifications

• Experience in Admissions in a fast-paced higher education setting.
• Strong understanding of NZQA, TEC, MOE and INZ policies.
• Excellent analytical, decision-making and problem-solving skills.
• Excellent communication and stakeholder relationship abilities.
• Advanced computer literacy and familiarity with CRM or student management systems.

Responsibilities

• Manage end-to-end admissions process and assess eligibility.
• Ensure enrolment data accuracy and regulatory compliance.
• Communicate with agents, applicants, Sales and Academic teams.
• Counsel applicants on programmes available through UP Education providers.
• Drive continuous improvement of the admissions process for efficiency and fairness.
• Generate reports and data analysis on admissions trends.

Skills

Admissions experience

Regulatory knowledge

Analytical skills

Excellent communication

CRM or student management system

Tools

CRM software

Job description

UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission: to elevate and empower students to unlock their potential. Known for our agility, and responsiveness to the changing world.

What sets us apart from other tertiary providers? It is, quite simply, our people. Our teams come from a wide range of educational and cultural backgrounds and offer a broad diversity of professional experience. But we all have one thing in common – we are all firm believers in the power of education to transform lives and they all have the drive to make a significant impact in the communities with which they work.

We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.

To find out more about us, please visit https://www.up.education/

Job Description

International Admissions Officer
Location: Auckland CBD
Full-time | Fixed-Term | Hybrid

About the role:

We are looking for a detail-oriented and service-driven Admissions Officer to join our team. In this role, you will manage the end-to-end admissions process, assess student eligibility, and ensure a smooth enrolment experience across UP Education providers.

In this pivotal role, you will facilitate and manage the admission process and determine student applicants' admissibility to the UP Education providers while working towards our 24-hour turnaround target. You will promote a team culture of continuous self-assessment and student centricity, always seeking improvement to work effectively and improve students’ and agents’ experience.

If you’re organised, responsive, and passionate about education, we’d love to hear from you.

Key Responsibilities include:

Regulatory & Compliance

• Maintain up-to-date awareness of external regulatory mandates from NZQA, TEC, MOE and INZ relating to entry prerequisites and apply this to daily operations.
• Ensuring compliance with relevant regulations governing admissions and the maintenance of enrolment data

Daily Operations

• Application Processing and assessment; Documentation; Data Management
• Communication with agents, applicants, the Sales Team & Academic Team
• Counseling - provide guidance to applicants on programmes available through UP Education providers
• Continuous Improvement: Staying updated on best practices in admissions and working to improve the admission process for efficiency and fairness
• Reporting: Generating reports and data analysis related to admissions trends and outcomes for institutional planning and decision-making.

Qualifications

About You:

• Experience in Admissions in a fast-paced higher education setting (highly preferred)
• Strong understanding of policies of NZQA, TEC, MOE, and INZ
• Excellent analytical, decision-making and problem-solving skills
• Excellent communication and strong ability to build and maintain relationships with key internal and external stakeholders
• Advanced computer literacy and a demonstrated understanding of software, database and internet applications (preferably a CRM or student management system)

Additional Information

Why work with us

• Flexible working with a hybrid work arrangement balancing between home and our office based in central Auckland.
• Supportive team environment with ongoing commitment to professional development and career progression.
• Fantastic opportunity to be part of an energising team and a growing company

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.