Inside Account Manager

FCM Travel; Auckland; On-site; NZD 65,000 - 92,000; Full time

Benefits offered by this job

Global company culture

Learning and development

Travel opportunities

Wellbeing support

Onboarding program

Job summary

FCM Travel Auckland is seeking a results-driven FTC to join our Corporate FCM team. You will identify growth opportunities within our existing client base, analyse data trends and translate insights into sales opportunities.

This role offers exposure to diverse clients and potential overseas travel. You will develop strong business relationships, ensure all configurations are optimised, keep clients informed about new products, and confidently present to clients both face-to-face and online.

Qualifications

• Proven account management or customer relations experience.
• Demonstrated ability to build relationships with customers.
• Proven ability to articulate knowledge about products and services to customers leading to enhanced sales and growth.
• Proficient user of MS products – particularly Excel and Power Point.

Responsibilities

• Identify growth opportunities within the existing customer base.
• Analyze customer data and trends to deliver opportunities.
• Develop and build strong business relationships with customers.
• Ensure configurations are optimised and keep customers informed of new products.
• Confidently presenting to clients face to face and online.

Skills

Account management

Customer relations

Relationship building

Product knowledge

Excel

PowerPoint

Tools

MS Office

Job description

Ready for Take Off!

We have an exciting FTC up for grabs in our Corporate FCM team and we think you should know about it!

About The Role

• Identify opportunities for growth and sales within our existing customer base
• Analyse customer data and trends and deliver opportunities through analysis
• Develop and build strong business relationships with customers
• Ensure all technical configurations are optimised and keep customers informed of new technical product availability
• Confidently presenting to clients both face to face and online

Skills and Experience (what makes a great Flightie!)

• Proven account management or customer relations experience
• Demonstrated ability to build relationships
• Proven ability to articulate knowledge about products and services to customers leading to enhanced sales and growth
• Proficient user of MS products – particularly Excel and Power Point

Benefits (why you should join us!)

• We’re an industry leading global company who are transforming and preparing for substantial growth!
• We actively encourage and support learning and development and brightness of future
• We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
• Our culture is out the gate! Our teams are connected, our Buzz nights are legendary! We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people
• We provide an industry leading onboarding experience to help your career with us take off! We won the HRD’s 5* Employer of Choice Award 2022 for (leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment)
• And let’s not forget the most important… opportunities to travel!

About FCM

Discover the Alternative! FCM Travel is the corporate travel business of the Flight Centre Travel Group looking after New Zealand’s large businesses. Our FCM teams know that one-size-fits-all travel programs just don’t cut it. Our customers need plans that adapt, experts on call, and technology that makes their journey seamless. Not to brag or anything, but we’ve picked up a few shiny awards over the years that we’re pretty proud of thanks to our legendary people. Including being awarded ‘Leading Travel Management Company for Oceania’ at the world travel awards in 2020!

About Flight Centre

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award! Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family. So come and join our team of Flighties and help us open up the world to those who want to see.

#FCM