Infrastructure Engineer

PGG Wrightson; Dunedin; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance discounts

Flu vaccinations

Occupational Counselling Programme (O

OCP

Job summary

PGG Wrightson is strengthening its Infrastructure Operations team to support a modern enterprise infrastructure in a mixed on‑premises, hybrid/cloud and SaaS environment. This hands‑on role covers day‑to‑day operational support and continuous improvement to ensure stability, security, and performance across the technology stack.

You will contribute to the transition of new technologies into production, work with managed service providers, and help maintain documentation and automation to enhance

Qualifications

• 5+ years’ experience in infrastructure or systems engineering roles.
• Strong experience with Microsoft technologies (Windows Server, AD, Entra ID, M365, Azure).
• Experience with virtualization (VMware) and networking fundamentals.

Responsibilities

• Provide Level 3 support across infrastructure and workplace platforms, ensuring timely resolution of complex incidents.
• Operate, maintain, and improve enterprise infrastructure across on-premises and hybrid/cloud environments.
• Monitor system performance, availability and capacity, proactively identifying risks and driving improvements.
• Manage infrastructure lifecycle activities including patching, upgrades, and system optimization.
• Perform root cause analysis and contribute to continuous improvement and service stability.
• Support endpoint and modern workplace services, including device management and software deployment.
• Plan and implement changes and support the transition of new systems into operational support.
• Collaborate with internal teams, vendors and MSPs to deliver high-quality services.
• Maintain documentation and contribute to automation and knowledge sharing.

Skills

5+ years experience

Microsoft technologies

VMware

Networking

Troubleshooting

Incident management

Communication skills

Tools

PowerShell

Citrix

Job description

Join us at a pivotal moment in our technology transformation.

PGG Wrightson is a leading provider of products and services to the agricultural and horticultural sectors. We are helping grow the country through our knowledge, service and expertise.

We’ve refreshed our Technology Strategy and Investment Roadmap and are now investing in several new roles to support the next phase of our journey. These positions will strengthen how we deliver for our people and customers and ensure technology remains closely aligned with our business strategy.

We are seeking an experienced Infrastructure Engineer to play a critical role in ensuring the stability, performance, and resilience of our enterprise infrastructure services across on-premises and hybrid/cloud environments.

About the role

This is a varied, hands-on role where you will play a key part in supporting and maintaining our enterprise infrastructure environment.

Working as part of the Infrastructure Operations team, you will provide technical expertise across our mixed on-premises, hybrid/cloud and SaaS environment, ensuring systems are stable, secure, and performing effectively.

You’ll be involved in both day-to-day operational support and continuous improvement, helping resolve complex issues, monitor system performance, and support infrastructure upgrades and changes.

You will also contribute to the transition of new technologies and projects into operational support, working closely with internal teams and managed service providers to deliver reliable, high-quality technology services across the business.

Key responsibilities

• Provide Level 3 support across infrastructure and workplace platforms, ensuring timely resolution of complex incidents


• Operate, maintain, and improve enterprise infrastructure across on-premises and hybrid/cloud environments


• Monitor system performance, availability, and capacity, proactively identifying risks and driving improvements


• Manage infrastructure lifecycle activities including patching, upgrades, and system optimisation


• Perform root cause analysis and contribute to continuous improvement and service stability


• Support endpoint and modern workplace services, including device management and software deployment


• Plan and implement changes and support the transition of new systems into operational support


• Collaborate with internal teams, vendors, and managed service providers to deliver high-quality services


• Maintain documentation and contribute to automation, standardisation, and knowledge sharing

About you

You’re an experienced Infrastructure Engineer who enjoys solving complex problems and improving system reliability in enterprise environments. You’ll bring:

• 5+ years’ experience in infrastructure or systems engineering roles


• Strong experience across Microsoft technologies (Windows Server, Active Directory, Entra ID, Microsoft 365, Azure, Citrix Virtual Apps and Desktops)


• Experience with virtualisation (e.g. VMware)


• Experience with networks, firewalls, SD-WAN and managing LAN/Wi-Fi fit-outs


• Solid understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewalls)


• Strong troubleshooting and root cause analysis capability


• Ability to manage competing priorities across BAU and project work


• Excellent communication skills and a collaborative approach

Bonus if you have:

• Experience working with managed service providers


• Scripting/automation skills (e.g. PowerShell)


• Exposure to backup, disaster recovery, or ITIL frameworks

Why work for us

You’ll enjoy a range of staff benefits, including medical insurance discounts, flu vaccinations, and access to our Occupational Counselling Programme (OCP).

PGG Wrightson offers a strong sense of belonging, genuine development opportunities, and the chance to build a meaningful career supporting New Zealand’s rural sector.