In-Store Tech Solutions & Install Specialist

The Warehouse Group; Christchurch; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Paid birthday day off

Employee discounts across brands

Lifestyle leave opportunities

Annual sick leave entitlement

Job summary

Noel Leeming Northlink store, part of The Warehouse Group, seeks a tech‑savvy customer service specialist to help customers, demonstrate products, and guide delivery and setup. You will work Wednesday to Saturday, 8:30am–5:30pm, 42 hours per week, providing friendly service and problem solving.

You’ll engage customers, support solutions, and help with installations in-store, homes or workplaces, driving great outcomes for our customers.

Qualifications

• Experience in sales, installation, or customer service.
• Ability to set up and install technology.
• Excellent interpersonal and customer support skills; adapt technical language to customers.
• Willingness to continue developing career through onsite training and accreditations.

Responsibilities

• Provide end-to-end service: product demonstrations, support and advice, delivery, installation and setup.
• Assist customers in selecting suitable technology solutions and ensure a smooth in-store experience.
• Maintain customer satisfaction and troubleshoot issues to resolve quickly.

Skills

Sales experience

Installation

Customer service

Troubleshooting

Job description

Noel Leeming Northlink store, part of The Warehouse Group, seeks a tech‑savvy customer service specialist to help customers, demonstrate products, and guide delivery and setup. You will work Wednesday to Saturday, 8:30am–5:30pm, 42 hours per week, providing friendly service and problem solving.

You’ll engage customers, support solutions, and help with installations in-store, homes or workplaces, driving great outcomes for our customers.