In-Field Tech Solutions Expert — Customer Installations

The Warehouse Group; Tasman; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Base rate + Commission and Incentives

Consecutive days off

Birthday day off

Staff discounts across TWG brands

Lifestyle leave options

Annual sick leave entitlement

Job summary

The Warehouse Group’s Noel Leeming team is seeking Tech Solutions Specialist Experts to deliver end-to-end service, demonstrations, support and installation for customers in the Blenheim and Nelson region. You will showcase technology products and provide on-site support in a fast-paced, customer-first environment.

If you love technology, excel at communication, and can troubleshoot issues on the spot with a proactive attitude, this field-based role is for you.

Qualifications

• Proven experience in a customer facing role with strong communication skills.
• Ability to troubleshoot problems and find solutions quickly.
• Willingness to perform physical tasks including lifting and climbing ladders.

Responsibilities

• Provide end-to-end service including live demonstrations, support and advice, and installation of purchases.
• Deliver exceptional customer experiences in a fast-paced field environment.
• Assist customers across Blenheim & Nelson with technology setup and ongoing support.

Skills

customer facing

troubleshooting

communication

heavy lifting

Tools

Apple OS/IOS

Jamf

Google Admin

Microsoft Admin

Job description

The Warehouse Group’s Noel Leeming team is seeking Tech Solutions Specialist Experts to deliver end-to-end service, demonstrations, support and installation for customers in the Blenheim and Nelson region. You will showcase technology products and provide on-site support in a fast-paced, customer-first environment.

If you love technology, excel at communication, and can troubleshoot issues on the spot with a proactive attitude, this field-based role is for you.