Impactful Reception & Administration Coordinator

Ngati Awa Social Health Services; Whakatāne; On-site; NZD 50,000 - 62,000; Full time

Job summary

Te Tohu o Te Ora o Ngāti Awa in Whakatāne is seeking a structured and customer-focused Reception and Administration Support person to join our team. This permanent full-time role supports day-to-day operations and frontline service.

You’ll manage reception, fleet coordination, stationery, records, SharePoint, and provide trusted admin support to kaimahi while upholding confidentiality and manaakitanga.

Qualifications

• Experience in a reception, administration, customer service, or office support role.
• Excellent customer service, communication, and relationship-building skills.
• Strong organisational skills, attention to detail, and the ability to manage competing priorities.
• Experience maintaining records, filing systems, databases, or administration systems.
• Confidence using Microsoft 365 applications including Outlook, Word, Excel, Teams, and SharePoint.
• A commitment to confidentiality, professionalism, and accountability.
• Understanding of Te Tiriti o Waitangi, tikanga Māori, and the practice of manaakitanga.
• A full New Zealand Driver Licence.
• You must be legally entitled to work in New Zealand.

Responsibilities

• Be the welcoming face of our organisation, providing professional reception services and supporting enquiries, visitors, correspondence, and day-to-day communications.
• Keep our fleet running smoothly by coordinating vehicle bookings, servicing, maintenance, compliance requirements, and fleet records.
• Ensure our workplaces are well-equipped and operating efficiently through the management of stationery, office supplies, consumables, and supplier relationships.
• Coordinate uniform ordering, stock levels, and record management to support our kaimahi.
• Support the upkeep of our facilities by tracking maintenance requests and liaising with contractors.
• Manage organisational equipment, shared resources, booking systems, inventories, and asset records to ensure everything is where it needs to be.
• Maintain accurate records, filing systems, archives, and information management processes, including SharePoint.
• Provide trusted administrative and operational support to managers and kaimahi, helping create a safe and welcoming work environment.
• You are a proactive and highly organised administrator who enjoys helping others, thrives in a busy environment, and takes pride in delivering excellent customer service.
• You are comfortable managing multiple tasks, maintaining accurate records, and building positive relationships with a wide range of people.
• Explore opportunities available and build a rewarding career with us.

Skills

Customer service

Organisation

Communication

Relationship-building

Attention to detail

Multitasking

Microsoft 365

Tools

Microsoft 365

Job description

Te Tohu o Te Ora o Ngāti Awa in Whakatāne is seeking a structured and customer-focused Reception and Administration Support person to join our team. This permanent full-time role supports day-to-day operations and frontline service.

You’ll manage reception, fleet coordination, stationery, records, SharePoint, and provide trusted admin support to kaimahi while upholding confidentiality and manaakitanga.