ICT Facilities Operation Technician

WSH Experts Pte Ltd; Queenstown; On-site; NZD 73,000 - 105,000; Full time

Job summary

WSH Experts Pte Ltd is seeking personnel for hands-on IT and network service installation, maintenance and troubleshooting at Harbour Drive. The role requires adherence to safety guidelines and ability to work independently on site.

Responsibilities include coordinating with end users and vendors, handling patch cords, testing circuits, and maintaining accurate service records. A valid ITE certificate or equivalent telecom/data centre experience is essential, along with a Class 3 driving licence.

Qualifications

• Experience in telecommunications or data centre operations.
• Class 3 driving licence required.
• Ability to work independently without supervision.

Responsibilities

• Install, maintain, and troubleshoot IT and network services in compliance with safety regulations.
• Assist with hardware relocation, redeployment and equipment replacement.
• Provide basic PC and network troubleshooting and document progress.

Skills

Telecom/Data Centre experience

Class 3 driving licence

Education

ITE certificate in relevant course

Job description

Job Description

Responsibilities:

Perform day-to-day installation, maintenance, and troubleshooting of IT and network services in compliance with Singapore safety regulations.
Support offsite backup tape handling, port operations (cranes, lighting masts, power systems), and cabling works (UTP, fibre, and low-voltage power).
Conduct visual checks and assist in hardware relocation, redeployment, and equipment replacement (e.g., network switches, servers).
Provide basic PC and network troubleshooting.
Coordinate with end users and vendors to resolve issues, install patch cords, test circuits, and ensure timely service restoration.
Provide progress updates to users and maintain accurate documentation and database records.
Support other IT-related activities as assigned.
Be on standby for remote support when required

Job Requirement

Requirements

• The Personnel shall have the following technical skills:
• Possess a certificate from the Institute of Technical Education ("ITE') in a relevant course or has at least two (2) years of experience in the telecommunications/data centre related industry in the operational field.
• Possess a class three (3) driving license for vehicles and be able to work independently without supervision.

Work Timings- Mon-Fri (8:00am to 5:30pm)

Location- Harbour Drive