Hybrid Data Onboarding Specialist | Customer-Facing Tech

JobSpace; Auckland; Hybrid; NZD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Parking subsidy

Onboarding program

Career growth

Hybrid work

Dog-friendly office

Gym access

Job summary

IDEXX is hiring a Data Onboarding Specialist for our Auckland team. This role blends data work with customer interaction to onboard clients to our software platforms, gaining experience in data, systems, and technology.

Based in our Auckland office with onboarding leading to a hybrid arrangement, you will manage data onboarding, collect information, coordinate projects, and troubleshoot data issues while building documentation and collaborating with cross-functional teams.

Qualifications

• A degree in Computer Science, Information Systems, Software Engineering, Data Analytics, or a related field.
• 1–2 years of experience in a technical, data, customer support, implementation, or software-related role, or a recent graduate eager to build a career in technology.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• A naturally responsive and customer-focused approach.
• High attention to detail and pride in delivering accurate work.
• Confidence learning new systems and technical concepts.
• An analytical mindset and ability to work with data.

Responsibilities

• Managing data onboarding and migration activities for customers implementing our software.
• Working directly with customers to collect information, access systems, and support smooth onboarding outcomes.
• Coordinating multiple projects, priorities, and timelines simultaneously.
• Monitoring progress and ensuring data tasks are completed accurately and on schedule.
• Maintaining clear documentation and updating project records across our systems.
• Collaborating with implementation consultants, project teams, and technical specialists.
• Investigating, validating, and troubleshooting customer data issues.
• Building a strong understanding of database structures and how data flows between systems.

Skills

Data onboarding

Data analytics

Stakeholder communication

Project coordination

Analytical mindset

Attention to detail

Learning new systems

Education

Bachelor's degree in Computer Science / Information Systems / Software Engineering / Data Analytics

Tools

Jira

SQL

Python

PHP

AWS

Job description

IDEXX is hiring a Data Onboarding Specialist for our Auckland team. This role blends data work with customer interaction to onboard clients to our software platforms, gaining experience in data, systems, and technology.

Based in our Auckland office with onboarding leading to a hybrid arrangement, you will manage data onboarding, collect information, coordinate projects, and troubleshoot data issues while building documentation and collaborating with cross-functional teams.