Human Resources Assistant

New Zealand Police; Wellington; On-site; NZD 64,000 - 67,000; Full time

Job summary

New Zealand Police in Wellington is seeking an HR Assistant to join the Human Resources Support Services team at Police National Headquarters. You will handle HR administrative duties with discretion and provide excellent service to customers and stakeholders.

The role requires strong administration, customer service, and communication skills, with the ability to manage confidential matters and work to deadlines. A tertiary qualification is desirable, and the position is based in Wellington.

Qualifications

• Strong administration and customer service experience.
• Excellent time management and prioritisation skills.
• Discretion with confidential information and initiative.
• Ability to work collaboratively and support continuous improvement.

Responsibilities

• Strong administration and customer service experience building relationships.
• Excellent time management and ability to meet deadlines.
• Demonstrates initiative and accountability in problem-solving.
• Collaborate effectively and contribute to a positive team.
• Experience with policies and collective agreements.
• Proficient with Word, Excel, and Outlook.

Skills

Administration

Customer service

Time management

Prioritisation

Collaboration

Problem solving

Education

Tertiary qualification desirable

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

New Zealand Police – Wellington, North Island

• Based at Police National HQ


• Band C


• Police Employee


• Fixed term 12 months


• NAV


• JR - 6036270

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

Are you a passionate and positive self-starter who is looking for a challenge? We have a great opportunity in our Human Resources Support Services team based at Police National Head Quarters, Wellington

As an HR Assistant, you will demonstrate a high level of competence in the performance of all HR administrative duties. In addition, you will possess well developed interpersonal skills, strong communication skills and be able to provide excellent service to our customers and stakeholders.

Your ability to be discrete in relation to confidential matters and the use of your initiative to solve complex tasks will be necessary for success in this role.

We offer a great team and professional working environment.

Key Accountabilities:

• Strong administration and customer service experience, with the ability to build positive working relationships.


• Highly effective time management and prioritisation skills, with the ability to manage competing demands and meet deadlines.


• Demonstrates initiative, accountability, and a proactive approach to problem-solving.


• Passionate about collaboration, continuous learning, and contributing to a positive team environment.


• Positive, enthusiastic, and adaptable, with a customer-focused mindset.


• Experience working with and interpreting collective agreements, policies, and employment-related processes.


• Strong analytical and problem‑solving skills, with the confidence to challenge the status quo and identify opportunities for improvement.


• Proficient keyboard skills and advanced experience using Microsoft Office applications, including Word, Excel, and Outlook.


• A tertiary qualification is desirable but not essential.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• Strong administration and customer service experience.


• Excellent time management and prioritisation skills.


• Initiative, accountability, and a proactive approach to problem‑solving.


• A collaborative mindset with a commitment to learning and continuous improvement.


• Experience working with policies, collective agreements, and Microsoft Office applications.


• Advanced proficiency in Microsoft Office applications, with demonstrated experience using Word, Excel, Outlook, and other business systems to support effective administration and reporting.

This position is based in Wellington, and the successful applicant will need to reside in or be willing to relocate to the Wellington region.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

https://www.police.govt.nz/sites/default/files/pd/01-2026/human_resources_assistant_1.pdf

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front‑line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well‑rounded, experienced leader, with opportunities across the range of work we support.

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $64,161 and $66,975 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on 04/09/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact *************@police.govt.nz

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.