Human Resources Assistant

New Zealand Police; Porirua; On-site; NZD 64,000 - 67,000; Full time

Job summary

New Zealand Police is seeking an HR Assistant based at Police National Head Quarters in Wellington. You will perform HR administrative duties, provide excellent service to customers and stakeholders, and demonstrate discretion with confidential matters.

This fixed-term 12-month role requires strong administration, time management and the ability to interpret policies and employment processes. You will support the HR team and contribute to a collaborative, high performing environment.

Qualifications

• Strong administration and customer service experience.
• Excellent time management and prioritisation skills.
• Initiative, accountability, and proactive problem-solving.
• Collaborative mindset with commitment to learning and continuous improvement.
• Experience working with policies, collective agreements, and Microsoft Office applications.
• Advanced proficiency in Microsoft Office applications, with demonstrated experience using Word, Excel, Outlook, and other business systems to support effective administration and reporting.

Responsibilities

• Strong administration and customer service experience, with the ability to build positive working relationships.
• Highly effective time management and prioritisation skills, with the ability to manage competing demands and meet deadlines.
• Demonstrates initiative, accountability, and a proactive approach to problem-solving.
• Passionate about collaboration, continuous learning, and contributing to a positive team environment.
• Positive, enthusiastic, and adaptable, with a customer-focused mindset.
• Experience working with and interpreting collective agreements, policies, and employment-related processes.
• Strong analytical and problem-solving skills, with the confidence to challenge the status quo and identify opportunities for improvement.
• Proficient keyboard skills and advanced experience using Microsoft Office applications, including Word, Excel, and Outlook.

Skills

Strong administration

Customer service

Time management

Interpersonal skills

Microsoft Office

Policy interpretation

Education

Tertiary qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

New Zealand Police – Porirua, North Island

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver our business and achieve long-term change.

• Based at Police National HQ
• Band C
• Police Employee
• Fixed term 12 months
• NAV
• JR - 6036270

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

Are you a passionate and positive self-starter who is looking for a challenge? We have a great opportunity in our Human Resources Support Services team based at Police National Head Quarters, Wellington

As an HR Assistant, you will demonstrate a high level of competence in the performance of all HR administrative duties. In addition, you will possess well developed interpersonal skills, strong communication skills and be able to provide excellent service to our customers and stakeholders.

Your ability to be discrete in relation to confidential matters and the use of your initiative to solve complex tasks will be necessary for success in this role.

We offer a great team and professional working environment.

Key Accountabilities:

• Strong administration and customer service experience, with the ability to build positive working relationships.
• Highly effective time management and prioritisation skills, with the ability to manage competing demands and meet deadlines.
• Demonstrates initiative, accountability, and a proactive approach to problem-solving.
• Passionate about collaboration, continuous learning, and contributing to a positive team environment.
• Positive, enthusiastic, and adaptable, with a customer-focused mindset.
• Experience working with and interpreting collective agreements, policies, and employment-related processes.
• Strong analytical and problem-solving skills, with the confidence to challenge the status quo and identify opportunities for improvement.
• Proficient keyboard skills and advanced experience using Microsoft Office applications, including Word, Excel, and Outlook.
• A tertiary qualification is desirable but not essential.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• Strong administration and customer service experience.
• Excellent time management and prioritisation skills.
• Initiative, accountability, and a proactive approach to problem-solving.
• A collaborative mindset with a commitment to learning and continuous improvement.
• Experience working with policies, collective agreements, and Microsoft Office applications.
• Advanced proficiency in Microsoft Office applications, with demonstrated experience using Word, Excel, Outlook, and other business systems to support effective administration and reporting.

This position is based in Wellington, and the successful applicant will need to reside in or be willing to relocate to the Wellington region.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

https://www.police.govt.nz/sites/default/files/pd/01-2026/human_resources_assistant_1.pdf

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary –

This position is covered by a collective agreement and salary will commence between $64,161 and $66,975 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on 04/09/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact *************@police.govt.nz