Human Resources Assistant

CGR Services; Wellington; On-site; NZD 64,000 - 67,000; Full time

Job summary

New Zealand Police is seeking an HR Assistant on a 12-month fixed-term basis, based at Police National HQ in Wellington. The role requires strong administration and customer service skills, with the ability to handle confidential matters and support HR processes.

Successful applicants will join the HR Support Services team and contribute to efficient service delivery, reporting, and stakeholder engagement. The position is Wellington-based and requires residency in the Wellington region.

Qualifications

• Strong administration and customer service experience.
• Effective time management and prioritisation skills.
• Initiative, accountability, and a proactive approach to problem-solving.
• Collaborative mindset with a commitment to learning and continuous improvement.
• Experience working with policies, collective agreements, and Microsoft Office applications.

Responsibilities

• Provide high-level HR administrative support to the HR team.
• Deliver quality customer service to stakeholders and staff.
• Manage competing demands and meet deadlines with strong prioritisation.
• Demonstrate initiative and accountability in handling confidential information.
• Support reporting and administration using Microsoft Office tools.

Skills

Administrative experience

Customer service

Time management

Interpersonal skills

Problem solving

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Job description

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver our business and achieve long-term change.

Human Resource Assistant – 12 Months Fix Term!

• Based at Police National HQ
• Band C
• Police Employee
• Fixed term 12 months
• NAV
• JR - 6036270

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā. Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga

About the role

Are you a passionate and positive self-starter who is looking for a challenge? We have a great opportunity in our Human Resources Support Services team based at Police National Head Quarters, Wellington. As an HR Assistant, you will demonstrate a high level of competence in the performance of all HR administrative duties. In addition, you will possess well developed interpersonal skills, strong communication skills and be able to provide excellent service to our customers and stakeholders. Your ability to be discrete in relation to confidential matters and the use of your initiative to solve complex tasks will be necessary for success in this role. We offer a great team and professional working environment.

Key Accountabilities

• Strong administration and customer service experience, with the ability to build positive working relationships.
• Highly effective time management and prioritisation skills, with the ability to manage competing demands and meet deadlines.
• Demonstrates initiative, accountability, and a proactive approach to problem-solving.
• Passionate about collaboration, continuous learning, and contributing to a positive team environment.
• Positive, enthusiastic, and adaptable, with a customer-focused mindset.
• Experience working with and interpreting collective agreements, policies, and employment-related processes.
• Strong analytical and problem-solving skills, with the confidence to challenge the status quo and identify opportunities for improvement.
• Proficient keyboard skills and advanced experience using Microsoft Office applications, including Word, Excel, and Outlook.
• A tertiary qualification is desirable but not essential.

What you’ll bring

• Strong administration and customer service experience.
• Excellent time management and prioritisation skills.
• Initiative, accountability, and a proactive approach to problem-solving.
• A collaborative mindset with a commitment to learning and continuous improvement.
• Experience working with policies, collective agreements, and Microsoft Office applications.
• Advanced proficiency in Microsoft Office applications, with demonstrated experience using Word, Excel, Outlook, and other business systems to support effective administration and reporting.

Special requirements

This position is based in Wellington, and the successful applicant will need to reside in or be willing to relocate to the Wellington region. This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements. To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/01-2026/human_resources_assistant_1.pdf

About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.

Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas. Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways. The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

All applicants must have the right to work in New Zealand.

Salary

This position is covered by a collective agreement and salary will commence between $64,161 and $66,975 dependent on skills and experience relevant to the role. If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. Please note: Deadline for applications is 5:00 pm on 04/09/2026. Applications may be reviewed prior to the close date as well as contact made with candidates. If you have any questions about this vacancy, please contact [e-mail]