Housekeeper (Casual)

Napier City Council; Napier; On-site; NZD 34,000 - 40,000; Full time

Benefits offered by this job

EAP program

Values awards & vouchers

Free flu vaccines

Cultural Wānanga

Te Reo Māori classes

Job summary

Napier City Council is seeking casual Housekeepers to join our busy team in Napier. You’ll ensure accommodation and communal areas are cleaned to a high standard and help guests with questions. This role offers flexible, as-needed hours with a friendly, supportive team and opportunities to participate in local cultural activities.

Applicants with housekeeping or commercial cleaning experience will fit in well; strong attention to detail and reliability are essential. Pre-employment checks apply.

Qualifications

• Experience in housekeeping or commercial cleaning is an advantage.
• Eye for detail, strong time-management and ability to work under pressure.
• Five-star customer service mindset; flexible to changing priorities.
• Practical, adaptable and team-focused.

Responsibilities

• Create welcoming, immaculate guest rooms, dining and entertainment spaces through high-quality cleaning and attention to detail.
• Prepare and replenish accommodation, ensuring rooms are fully equipped, organised and ready for every guest arrival.
• Proactively identify maintenance, damage or supply issues and ensure they are quickly reported and addressed.
• Maintain high standards of safety, security and confidentiality while respecting guest belongings and managing workplace hazards.

Skills

Housekeeping experience

Attention to detail

Time management

Team player

Customer service

Job description

Kennedy Park Resort is currently on the look-out for energetic, proactive Housekeepers to join our busy, hardworking team at Kennedy Park Resort on a casual basis to support our busy business welcome guests from all over.

As a housekeeper you will ensure that accommodation and communal facilities are always serviced and presented to a high standard. Your house keeping trolley will always be presentable and well-stocked with what you need to do a great job. You'll be a star at helping out our guests with their questions. Health and safety will be important to you and you'll follow appropriate procedures to ensure everyone is safe.

You'll succeed in this role if you've worked in housekeeping or a similar role before. Your eye for detail, sharp time-management skills and ability to work under pressure will make you a vital member of the team. You will have a five-star approach to customer service and changing priorities won't bother you. If this is the opportunity for you -

The Opportunity

• Create welcoming, immaculate guest rooms, dining and entertainment spaces through high-quality cleaning and attention to detail

• Prepare and replenish accommodation, ensuring rooms are fully equipped, organised and ready for every guest arrival

• Proactively identify maintenance, damage or supply issues and ensure they are quickly reported and addressed

• Maintain high standards of safety, security and confidentiality while respecting guest belongings and managing workplace hazards

About You

• You’re practical, adaptable and happy to pitch in, with housekeeping or commercial cleaning experience an advantage

• You’re friendly, approachable and enjoy creating welcoming, positive experiences for guests and visitors

• Previous experience in the accommodation industry and/or general commercial cleaning, with confidence getting stuck in and supporting wherever needed

• Reliable, adaptable and team-focused approach.

What we Offer

• Employee Assistance Program (OCP)

• Quarterly values awards + Birthday vouchers + Social club

• Free flu vaccinations (annual)

• Ka Awatea Cultural Wānanga + NCC Kapa Haka

• Te Reo Māori language classes

This is a casual role, offering flexibility to work on an as-required basis to suit both you and the team.

The hourly rate for this role is between $25.00 -$29.00 (including KiwiSaver), with the final offer depending on your skills and experience.

We will be interviewing applications as we receive them and may close the role when we have found the right person.

About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including drug testing, with some roles requiring health screening). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Job Description – Housekeeper