Hostel and Escape Room Assistant

KiwiQuest Ltd.; Napier; Sur place; NZD 28 000 - 39 000; Temps partiel

Résumé du poste

KiwiQuest Ltd. in Napier invites a hostel and escape-room assistant to support guest accommodation, run games, manage bookings, and assist with events and catering. The role foregrounds customer service, IT and social-media tasks, and hands-on hostel duties.

The position offers flexible hours with at least 15 guaranteed hours weekly, opportunities for additional work, and a dynamic team environment in Napier, Hawke's Bay.

Qualifications

• Intermediate social-media and IT skills.
• Clear advanced English and strong customer-service ability.
• Fast learner able to host games independently.
• Basic crafting, administration and transactional skills.
• Reliable, creative and able to work under pressure.
• NZD 24.30 per hour plus up to 8% depending on experience.
• 15 guaranteed hours weekly with potential for additional work.
• Minimum six-week commitment with varied evening and weekend work.

Responsabilités

• Host escape-room games and create exceptional customer experiences
• Handle bookings, customer correspondence, cash and booking-system updates
• Assist with hostel duties and group catering when needed
• Support marketing, events, maintenance and prop creation

Connaissances

Customer service

Social media

IT skills

English proficiency

Creativity

Fast learner

Reliability

Outils

Booking system

Description du poste

Tourism & Adventure $24.3 - 26.2/h 1 week ago

Napier, Hawke's Bay, New Zealand

Work Style

Physical 5/10

Creative 7/10

Pace 7/10

Structure 5/10

Pressure 7/10

Travel 1/10

Hours 8/10

Description

Hostel and escape-room assistant supporting guest accommodation, game hosting, customer service, bookings, events, marketing and occasional catering in Napier.

Responsibilities

• Host escape-room games and create exceptional customer experiences
• Handle bookings, customer correspondence, cash and booking-system updates
• Assist with hostel duties and group catering when needed
• Support marketing, events, maintenance and prop creation

Requirements

• Intermediate social-media and IT skills
• Clear advanced English and strong customer-service ability
• Fast learner able to host games independently
• Basic crafting, administration and transactional skills
• Reliable, creative and able to work under pressure
• NZD 24.30 per hour plus up to 8% depending on experience
• 15 guaranteed hours weekly with potential for additional work
• Minimum six-week commitment with varied evening and weekend work