Hospitality Operations Coordinator

Upeducation; Auckland; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Free car park

Complimentary coffee and gym access

Weekends off & two weeks off during X‑

Job summary

NZMA Campus in Auckland is seeking a Hospitality Operations Coordinator to manage the daily workings of the Campus Café and training kitchens, coordinate events, and deliver industry-relevant training for students.

You are a hands-on hospitality professional with strong cooking/ kitchen operations experience, excellent organisation, and a passion for coaching students to build real-world hospitality skills while upholding food safety and service standards.

Qualifications

• Proven experience in hospitality operations or related field.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and problem-solving skills.
• Knowledge of the hospitality industry and best practices.

Responsibilities

• Manage day-to-day operations of the Campus Café.
• Prepare, cook, and present food for the Campus Café.
• Assist in coordinating campus events and functions.
• Provide practical assessment and teaching support to the academic team.
• Support students through engaging coaching and guidance.
• Uphold organisational values and food safety standards.

Skills

Hospitality operations

Time management

Communication

MS Office

Multitasking

Attention to detail

Hospitality knowledge

Tools

Microsoft Office Suite

Job description

Hospitality Operations Coordinator

Location: Mt Wellington, Auckland

Full-time | Permanent | On-site

About the role:

The purpose of the role is to ensure that each NZMA student is provided with an optimal learning experience through providing a place where students can eat, relax, engage but also put their skills into practice. A safe, supportive, and encouraging environment where they can make mistakes to learn from, build the confidence to overcome their nerves, and get experience dealing with real customers.

The role of the Hospitality Operations Coordinator is an exciting one combining the managing of daily operations of the training kitchens and student Cafe, the co-ordination of events and functions, and the delivery and assessment of industry relevant training focused on developing and building student capability.

There are six key performance areas for the Hospitality Operations Coordinator. These are:

• Manage the day-to-day operations and functions of the Campus Café
• Prepare, cook, and present food for the Campus Café, ensuring quality, consistency, and adherence to food safety standards
• Assist the Team Leader to coordinate and manage the campus events and functions schedule
• Provide practical assessment and teaching support to the academic team
• Support students through encouraging, engaging, and effective coaching
• Support the values of the organisation and actively demonstrate understanding

About you:

You're a hands-on hospitality professional with strong cooking and kitchen operations experience, who enjoys working in an environment where food, learning, and people come together. You bring practical kitchen knowledge, a calm and organised approach, and a genuine interest in supporting students as they build confidence and real-world hospitality skills. You're comfortable balancing food preparation with operational responsibilities, while maintaining high standards of quality, safety, and service.

• Proven experience in hospitality operations or a related field, including hands-on cooking and food preparation experience
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and prioritise tasks effectively
• Attention to detail and problem-solving skills
• Knowledge of the hospitality industry and best practices.

Why work with us?

• Free car park
• Complimentary coffee and use of gym facility
• Enjoy work-life balance with weekends off & two weeks off during Christmas & New Year!
• Rewarding opportunity to support students in their education journey
• Energetic environment where value is placed on delivering outcomes rather than micro-managing tasks
• Work with the Campus Manager to see the NZMA Campus grow and be highly successful.
• A fun environment and an opportunity to stand out is all on offer with this role

Our organisation is strong on developing our people and having fun while we do it. We ensure our team feels valued and informed about the direction we are heading in.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer.

As part of our commitment to equity, we work to ensure a fair and consistent interview process.

We celebrate diversity and we are committed to an inclusive work environment.