Head of Office Operations – Dunedin (Legal)

Anderson Lloyd; Dunedin; On-site; NZD 90,000 - 120,000; Full time

Job summary

Anderson Lloyd in Dunedin seeks an experienced Office Operations Manager to lead our Dunedin office and support Partners with high-performing, client-focused operations. This new role strengthens local operational leadership, prioritising business enablement, system adoption, and culture alignment.

You will lead Legal Administrators, collaborate with Partners on business development, and provide insights to drive improved outcomes across facilities and processes.

Qualifications

• 5+ years in office management or senior ops in professional services.
• Proven people leadership, coaching and performance management.
• Strong organisational and execution capability across priorities.
• Experience leading change initiatives, system rollouts, process improvements.
• Ability to translate data into actionable insights and improvements.
• Strong stakeholder management and influencing at all levels.
• Solutions-focused mindset with continuous improvement.

Responsibilities

• Lead and develop Legal Administrators.
• Support Partners with business development and client engagement.
• Provide operational insights to improve decisions.
• Drive system adoption and process improvements.
• Oversee facilities, suppliers and workplace experience.
• Coordinate onboarding and trust account processes with Client Services.
• Drive continuous improvement across operations.
• Align office culture with firm values and ways of working.

Skills

Office management

Leadership

Change management

Data interpretation

Stakeholder management

Education

Bachelor's degree in Business/Operations or equivalent

Tools

CRM systems

ERP/Finance systems

Job description

Anderson Lloyd in Dunedin seeks an experienced Office Operations Manager to lead our Dunedin office and support Partners with high-performing, client-focused operations. This new role strengthens local operational leadership, prioritising business enablement, system adoption, and culture alignment.

You will lead Legal Administrators, collaborate with Partners on business development, and provide insights to drive improved outcomes across facilities and processes.