Head of Digital Product Engineering

Fisher & Paykel Appliances; Auckland; On-site; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Discounts on Fisher & Paykel and Haier

Life and disability insurance

Discounted medical cover

Superannuation scheme

Family leave offering

Staff cafe

Job summary

Fisher & Paykel Appliances, a global premium appliance brand based in New Zealand, invites an experienced leader to join as Head of Digital Product Engineering at our Penrose HQ. You will guide a 6–12 software engineers, shaping AI-first digital experiences across ecommerce and consumer platforms.

You’ll set engineering standards, mentor engineers, and collaborate with Product, Design, Data and IT to translate ambitious digital goals into reliable, scalable software that delights customers.

Qualifications

• Significant experience leading software engineering teams and delivering complex digital products.
• A track record of balancing speed, quality, reliability and risk in engineering.
• Experience with AI technologies and embedding AI-native tooling into workflows.

Responsibilities

• Lead and grow a 6–12 person software engineering team.
• Own the technical foundation for web experiences across ecommerce and other platforms.
• Set engineering standards and practices across the team.
• Collaborate with Product, Design, Data, Platform and IT leadership to deliver high-impact software.
• Shape an AI-first engineering practice and responsible AI-enabled customer experiences.

Skills

Software leadership

People leadership

AI technologies

Cloud-native

Observability

Delivery metrics

Budget management

Cross-functional

Stakeholder comms

AI tooling

Education

Tertiary qualification in Computer Science or Software Engineering

Job description

The Role

Fisher & Paykel is one of New Zealand's best-known brands, a global company with a strong heritage and ambitious plans. Our New Zealand origins, curious nature and passion to develop luxury products designed around people are core elements that make us unique.

Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a collaborative approach where all ideas are heard and are united in our leading goal to be the world's most human-centred, #1 premium appliance brand.

This is an exciting opportunity to join Fisher & Paykel as our

The Role

Fisher & Paykel is one of New Zealand's best-known brands, a global company with a strong heritage and ambitious plans. Our New Zealand origins, curious nature and passion to develop luxury products designed around people are core elements that make us unique.

Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a collaborative approach where all ideas are heard and are united in our leading goal to be the world's most human-centred, #1 premium appliance brand.

This is an exciting opportunity to join Fisher & Paykel as our Head of Digital Product Engineering, leading the software engineering capability at the heart of our digital experience.

Based at our new Global HQ in Penrose, you'll be working in an environment designed around people, creativity and design, bringing our teams together to collaborate, challenge thinking and turn extraordinary ideas into reality.

Reporting to the General Manager, Digital, you'll lead, grow and develop a high-calibre team of 6 to 12 software engineers responsible for designing, shipping and operating the digital products that sit at the core of our AI-first business.

You’ll own the technical foundation for our web experiences across multiple markets and regions, spanning both ecommerce and non-ecommerce technology. You’ll ensure our digital platforms deliver a premium, scalable and stable experience that reflects the Fisher & Paykel and Haier brands.

This is a role that combines senior technical leadership with genuine people leadership. You’ll set the standard for engineering practice across the team, balancing delivery pace with technical quality, operational reliability and technical risk.

You’ll also play a critical role in shaping what an AI-first engineering practice looks like at Fisher & Paykel, from how our engineers use AI-native tools and agentic workflows, through to how we safely build and evaluate AI-enabled customer experiences.

Working closely with Product, Design, Data, Platform and IT leaders, you’ll help turn digital ambition into valuable, production-grade software that is delivered predictably and safely.

This is where you come in... You’ll be an experienced software engineering leader with a track record of leading teams that deliver complex, production-grade digital products.

You’ll Bring

• Significant experience leading, coaching and developing software engineers across multiple levels, with a passion for building high-performing teams and growing technical capability.
• Strong experience across the full software development lifecycle, from architecture and design through to coding, testing, release and operations.
• A demonstrated ability to deliver software predictably while balancing speed, quality, reliability and technical risk.
• Experience working with modern AI technologies, including LLMs, retrieval and evaluation, together with practical experience embedding AI-native tooling into engineering workflows.
• The technical credibility to make pragmatic decisions around architecture, reliability, observability, security and modern cloud-native platforms.
• Experience using engineering and delivery metrics to understand performance, identify systemic issues and support evidence-based decision making.
• The ability to build strong relationships across Product, Design, Data, Platform, IT and the wider business, translating technical complexity into clear choices and outcomes.
• Experience managing budgets, commercial trade-offs and third-party engineering or platform vendors.
• A tertiary qualification in Computer Science, Software Engineering or a related discipline, or equivalent professional experience.

Most importantly, you’ll be a leader who thinks like an owner, takes action fast and courageously challenges the status quo. You’ll know when to get into the right level of detail, make decisive calls with the right information, and create an environment where people are encouraged to learn, experiment and perform at their best.

This is an opportunity for someone who is passionate about both technology and people, someone who can set a high technical bar while creating the culture, capability and conditions for engineers to do exceptional work.

What We Offer

We can give you the rare opportunity to join a large, complex global organisation headquartered in New Zealand, where you'll have significant influence over the evolution of our digital technology capability and broad exposure across the business.

You’ll work alongside talented people across Digital, Product, Design, Data and IT, with the opportunity to shape our AI-first engineering approach and the digital experiences of two globally recognised appliance brands.

Along with a competitive salary, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life and disability insurance, discounted medical cover, access to our superannuation scheme, our leading Whānau/Family leave offering, our subsidised staff café, and free car parking when you're on-site.

All this, coupled with great leadership and backed by a world-leading heritage brand that is consistently ranked as one of New Zealand's most Trusted Brands, year after year.

This is a great time to join us on our journey.

From the grandest of ideas to the smallest of details, every day we're turning our passion into performance and improving life through good design.

Here at Fisher & Paykel we're passionate about our customers and we care about the details. It's this passion that inspires us towards reaching our goal, to become the most human-centred appliance brand in the world.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.