Experience Centre Design Consultant

Fisher & Paykel Appliances Ltd; New Zealand; On-site; NZD 60,000 - 80,000; Full time

Job summary

Fisher & Paykel Appliances Ltd is seeking a Design Consultant for our flagship Experience Centre in Auckland. You will welcome guests, host premium tours, and build rapport with architects, designers and clients. The role involves managing inquiries, supporting design consultations, and assisting with events.

Ideal candidates have luxury retail or showroom experience, strong communication, and comfort with design software and floor plans. A tertiary design qualification is preferred.

Qualifications

• Experience in premium or luxury retail, hospitality, showroom, appliance or building industry.
• Clear, warm communication with eye for detail and eagerness to learn.
• Organised and proficient in Outlook, Word, Excel and PowerPoint; comfortable with floor plans.

Responsibilities

• Welcome walk-in and booked guests and host premium tours.
• Build rapport with specifiers, designers, architects and clients.
• Manage the Experience Centre inbox, calendar, bookings, and phone inquiries.
• Support design consultations and spot specification opportunities with guidance from senior colleagues.
• Help host day and evening events and support chef-led culinary experiences.
• Keep the space immaculate and model safe working practices.
• Grow knowledge of Fisher & Paykel products, cabinetry and integration.

Skills

Premium luxury retail

Customer communication

Organised

Microsoft Office

Education

Design degree preferred (Interior/Architectural/Product)

AKBD/CKD credentials bonus

Tools

Outlook

Word

Excel

PowerPoint

Job description

The Role Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire a culture of curiosity and passion for developing solutions designed around people. That's what makes us unique. We're driven by our values of being trusted, sustainably minded, innovative, generous and curious. We take a collaborative approach, and all ideas are heard, evaluated and tested against our leading goal: to be the world's most human-centred appliance brand. We're recruiting a Design Consultant for our flagship Experience Centre in Auckland, the home of Fisher & Paykel design. The Experience Centre is a specially designed and curated space. It has signature products, beautiful display areas that show our appliances as they would appear in the home, interactive digital displays and a resident chef. A premium destination at the intersection of design and luxury, where architects, designers, builders and their clients experience the world of Fisher and Paykel firsthand. This role is a great step for someone early in their design, luxury retail or hospitality career who wants to grow into a specification-focused design role. You'll be the welcoming face of the Experience Centre and learn from experienced colleagues. We'll support you to build your product, design and industry knowledge along the way. This is a full-time role, Tuesday to Saturday, with occasional after-hours events.

What you'll do

• Welcome walk-in and booked guests, and host premium tours that tell the F&P story
• Build rapport with specifiers, designers, architects and their clients
• Keep the Experience Centre inbox, calendar, bookings and phone enquiries running smoothly
• Support design consultations and spot specification opportunities, with guidance from senior colleagues
• Help host day and evening events, and support chef-led culinary experiences
• Keep the space immaculate and role model safe working practices
• Build your knowledge of our products, cabinetry and integration

About you

• You're passionate about design and love making people feel welcome
• You have premium or luxury retail, hospitality, showroom, appliance or building industry experience. Transferable experience from early in your career is welcome.
• You're a clear, warm communicator with an eye for detail and an appetite to learn
• You're organised, confident in Outlook, Word, Excel and PowerPoint, and comfortable with floor plans, or keen to learn
• A tertiary qualification in Design (e.g. Interior, Architectural or Product), Marketing or Business is preferred.
• Design credentials (e.g. AKBD, CKD) are a bonus

What we offer

A competitive salary, ongoing development and real room to grow, in a global company headquartered in New Zealand. You'll also enjoy generous discounts across Fisher & Paykel and Haier products.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Fisher & Paykel has been designing products since 1934 and has grown into a global company with products sold in more than 50 countries around the world. The best innovators don’t just understand technology, they understand people. We design technology that enriches and improves people’s lives. By challenging conventional appliance design these world-first technologies have changed the way we live forever. Learn more about Fisher & Paykel