Head Barista — Lead Premium Coffee Program (Queenstown)

Amisfield; New Zealand; On-site; NZD 43,000 - 47,000; Full time

Job summary

Jack's Point is seeking an experienced Head Barista to own the coffee and non-alcoholic beverage programme within a premier Queenstown setting. You will lead the barista team during service, dial in espresso, and develop seasonal drinks while maintaining top quality and cost controls.

The role requires a hands-on leader with a passion for coffee, experience training staff, and the ability to drive beverage innovation in a premium hospitality environment.

Qualifications

• Minimum 3 years of barista experience, including supervisory roles.
• Experience in high-volume or premium hospitality environments.
• Advanced espresso and milk preparation skills.
• Experience training or coaching team members.
• Understanding of recipe costing, stock control, margins and sales reporting.
• Genuine passion for coffee and beverage development.
• Attention to detail and high personal presentation and hygiene.
• Knowledge of food safety and workplace health & safety.
• Ability to stay calm, organised and hands-on during busy service periods.
• Flexibility to work weekends and peak periods.

Responsibilities

• Lead the barista team during service and set a high standard for coffee and beverage preparation.
• Dial in coffee, monitor extraction and maintain drink quality.
• Prepare espresso and other hot/cold non-alcoholic beverages.
• Develop seasonal specials and new coffee/beverage products.
• Cost new products and maintain recipes, specs and cost cards.
• Monitor beverage sales, stock, waste and gross margins.
• Order stock within approved budgets and par levels.
• Build relationships with roasters and suppliers for product changes.
• Develop promotions to grow coffee and beverage sales.
• Train and coach baristas and team members in preparation, milk texturing and service standards.
• Ensure team competency for independent coffee bar work.
• Maintain cleanliness, food safety and WHS standards.

Skills

Barista leadership

Espresso mastery

Staff training

Stock management

Quality control

Education

SCA or equivalent coffee qualifications

Job description

Jack's Point is seeking an experienced Head Barista to own the coffee and non-alcoholic beverage programme within a premier Queenstown setting. You will lead the barista team during service, dial in espresso, and develop seasonal drinks while maintaining top quality and cost controls.

The role requires a hands-on leader with a passion for coffee, experience training staff, and the ability to drive beverage innovation in a premium hospitality environment.