Hardware & Tools Customer Service Specialist – Growth

Mitre 10 (New Zealand) Limited; Wānaka; On-site; NZD 48,000 - 72,000; Full time

Benefits offered by this job

Great product discounts

Health insurance discounts

Gym membership discounts

EBike discounts

Accommodation support

Job summary

Mitre 10 MEGA Wānaka is seeking a proactive Customer Service team member for a full-time role, Tuesday to Saturday. You will help customers select the right hardware and tools, share product knowledge, and maintain high service standards in a fast-growing store.

You will join a supportive team with a positive culture, training opportunities, and a strong emphasis on accuracy and teamwork. The role emphasizes customer satisfaction and a hands-on approach to daily tasks.

Qualifications

• Customer service focus with an ability to provide product expertise.
• Excellent communication and relationship-building skills.
• Good numeracy and high attention to detail; physically fit.

Skills

Customer service

Communication

Relationship-building

Multitasking

Problem solving

Numeracy

Attention to detail

Teamwork

Physical fitness

Lifts and manual handling

Job description

Mitre 10 MEGA Wānaka is seeking a proactive Customer Service team member for a full-time role, Tuesday to Saturday. You will help customers select the right hardware and tools, share product knowledge, and maintain high service standards in a fast-growing store.

You will join a supportive team with a positive culture, training opportunities, and a strong emphasis on accuracy and teamwork. The role emphasizes customer satisfaction and a hands-on approach to daily tasks.