Hardware Solutions Specialist – Customer Focus

Mitre 10; Christchurch; Presencial; NZD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Smith's Mitre 10 MEGA in Christchurch is hiring a permanent full-time Hardware Team Member for the Papanui store. You will help customers with hardware needs, building materials, and DIY projects, ensuring great service and solutions.

You will work Tuesday to Saturday, 40 hours per week, and be part of a team dedicated to exceptional customer experiences. Prior hardware retail exposure is helpful. Training and product knowledge development provided.

Formación

• Customer service excellence and problem-solving for a wide range of customers.
• Ability to work collaboratively in a fast-paced retail environment.
• Prior hardware or building materials retail experience is a plus.

Responsabilidades

• Help customers find solutions for projects, repairs and maintenance.
• Assist tradespeople and DIY customers with product recommendations.
• Deliver outstanding customer experiences every day.
• Contribute to a One Team culture in store operations.
• Develop product knowledge to support customer guidance.

Conocimientos

Outstanding customer service

One Team

Time management

Excellent communication

Retail experience

Problem solving

Reliable

Descripción del empleo

Smith's Mitre 10 MEGA in Christchurch is hiring a permanent full-time Hardware Team Member for the Papanui store. You will help customers with hardware needs, building materials, and DIY projects, ensuring great service and solutions.

You will work Tuesday to Saturday, 40 hours per week, and be part of a team dedicated to exceptional customer experiences. Prior hardware retail exposure is helpful. Training and product knowledge development provided.