H&S Operations Lead

Te Whatu Ora - Health New Zealand; New Zealand; Remote; NZD 110,000 - 140,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an experienced Health and Safety Operations Lead to orchestrate performance reporting, business analysis and improvement systems across the Infrastructure and Investment Group’s national and regional teams.

You will design dashboards, ensure data quality, and translate stakeholder feedback into actionable insights, supporting leadership with timely, reliable information for decision-making.

Qualifications

• Analytical mindset with ability to translate operational needs into practical solutions.
• Experience in reporting, assurance, risk or Health and Safety systems in a large organisation.
• Ability to gather requirements, map processes and improve systems.

Responsibilities

• Lead design, governance and continuous improvement of performance reporting and dashboards across national and regional teams.
• Provide central business analysis and improvement capability across the organisation.
• Develop consistent reporting frameworks and reliable information to support decision-making.
• Coordinate governance forums, reporting cycles and improvement initiatives.

Skills

Business analysis

Performance reporting

Assurance

Risk management

Health & Safety systems

Power BI

Data visualization

Education

Business administration

Business analysis

Data and reporting

Health and Safety

Project coordination

Tools

Power BI

Data visualization tools

Job description

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As Health and Safety Operations Lead, you will lead the design, governance and continuous improvement of performance reporting, business analysis, assurance insights and operational improvement systems across the Infrastructure and Investment Group's national and regional Health and Safety teams.

You will provide a central business analysis and improvement capability, working across the organisation to understand operational needs, assess current processes and translate data and stakeholder feedback into clear requirements, practical improvements and meaningful insights.

A key focus will be developing consistent reporting frameworks, dashboards and performance measures that provide leaders with reliable information to support decision-making. You will analyse trends, risks and control weaknesses, improve data quality and help reduce reliance on manual reporting processes.

You will also coordinate governance forums, reporting cycles and improvement initiatives, while providing executive and operational support to the National Manager Infrastructure Health and Safety.

About the Team/Service/ Location

The Infrastructure and Investment Group (IIG) are focused on delivering high impact infrastructure investments that support the transformation of New Zealand's health system.

The Health and Safety function works across national and regional teams to strengthen systems, reporting, assurance and operational practices. In this role, you will help connect people, processes and information, supporting a coordinated and consistent approach to Health and Safety across a broad and geographically dispersed work programme.

About you

You are an analytical and improvement-focused professional who can turn complex operational needs and information into clear, practical solutions. You will bring experience in business analysis, reporting, assurance, risk or Health and Safety systems within a large or complex organisation.

You are comfortable working across different teams and disciplines, gathering requirements, mapping processes and identifying opportunities to improve systems and ways of working. You can interpret data, communicate meaningful insights and develop reporting that helps leaders understand performance, emerging risks and priorities.

You will be able to coordinate multiple workstreams, deadlines and stakeholders while maintaining a strong focus on accuracy, quality and follow-through. You will also bring the confidence to challenge existing approaches constructively and build trusted relationships across national and regional teams.

You will bring:

• A relevant qualification in business administration, business analysis, data and reporting, Health and Safety, project coordination or a related discipline.
• Strong experience in business analysis, performance reporting, assurance, risk or Health and Safety systems within a complex organisation.
• Knowledge of Power BI or data visualisation capability.
• Experience developing reporting frameworks, dashboards, performance measures or assurance systems.
• Experience with current-state and future-state process mapping, gap analysis, options assessment and impact analysis.
• Strong analytical skills, with the ability to identify trends, issues, exceptions and improvement opportunities.
• Experience producing reports, dashboards, presentations and briefing papers for leadership and governance audiences.
• Strong organisational and prioritisation skills, with the ability to coordinate multiple workstreams and stakeholders.
• Excellent written and verbal communication skills, with the ability to make complex information clear and accessible.
• Working knowledge of New Zealand Health and Safety legislation, PCBU duties and infrastructure or construction risk environments.
• Experience supporting change through requirements, testing, implementation readiness and benefits evaluation.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:

Job Reference: HNZ/1953704

Location:

New Zealand - All Locations - Work from where you are

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Quality and Risk - Quality and Risk