Guest Experience Specialist

KiwiQuest Ltd.; Auckland; On-site; NZD 32,000 - 39,000; Full time

Job summary

KiwiQuest Ltd. in Auckland is seeking a hospitality team member to welcome guests and provide assistance in a busy environment. You will help with information, guest-flow and daily operations while maintaining a positive visitor experience.

The role suits those with strong customer-service skills and a friendly, professional demeanor, available for a full-time fixed-term or casual schedule during peak season in New Zealand.

Qualifications

• Strong customer-service skills.
• Excellent communication skills.
• Friendly, enthusiastic and professional manner.
• Ability to work during a busy peak season.

Responsibilities

• Welcome guests and provide friendly assistance
• Answer questions and share relevant information
• Support smooth guest-flow and daily venue operations
• Maintain a positive and professional visitor experience

Skills

Customer service

Communication

Job description

KiwiQuest Ltd. in Auckland is seeking a hospitality team member to welcome guests and provide assistance in a busy environment. You will help with information, guest-flow and daily operations while maintaining a positive visitor experience.

The role suits those with strong customer-service skills and a friendly, professional demeanor, available for a full-time fixed-term or casual schedule during peak season in New Zealand.