Graduate IT Operations & Service Delivery Analyst

PwC South Africa; Wellington; On-site; Confidential; Full time

Benefits offered by this job

Dress for your day

Discounted Health Insurance

Graduate Wellbeing allowance

Graduate sign-on bonus

Professional Qualifications support

Study and Exam Leave

Latest Technology and AI Tools

Mentoring and coaching

Job summary

PwC in Wellington is seeking a Graduate to join our Managed Services stream as part of the 2026 Intern & Graduate Programme. You will support day-to-day technology services and incident coordination, while learning to communicate effectively with clients and internal teams.

As a Graduate, you’ll gain hands-on experience in IT service management and cybersecurity, working closely with mentors to develop technical and professional skills that can lead to a range of client-facing roles within PwC.

Qualifications

• Currently studying towards, or recently completed, a Bachelor-level qualification in IT, CS, Cyber Security, IS, Business, Operations or related.
• Strong communication and people skills with the ability to build relationships with stakeholders.
• Organised, detail-focused and able to keep track of multiple tasks and priorities.
• Interest in technology, IT service management or cybersecurity.
• Proactive, self-motivated, curious and willing to learn.
• Enjoy working collaboratively in a supportive team environment.
• Confident communicating with customers and providing clear updates to stakeholders.

Responsibilities

• Support day-to-day service delivery and incident coordination.
• Facilitate clear communication between clients, service delivery leads and technical teams.
• Gain exposure to cybersecurity and broader technology environment.
• Work closely with experienced team members to develop confidence, technical understanding and customer service skills.
• Take part in an on-call roster after training.

Skills

Strong communication skills

People skills

Organised

Detail-oriented

Proactive

Team player

Willing to learn

Education

Bachelor-level qualification in IT or related

Job description

PwC in Wellington is seeking a Graduate to join our Managed Services stream as part of the 2026 Intern & Graduate Programme. You will support day-to-day technology services and incident coordination, while learning to communicate effectively with clients and internal teams.

As a Graduate, you’ll gain hands-on experience in IT service management and cybersecurity, working closely with mentors to develop technical and professional skills that can lead to a range of client-facing roles within PwC.