Graduate Implementation & Customer Enablement Specialist

Eversor Limited; Auckland; In loco; NZD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Eversor Limited, Auckland, is seeking a Graduate Product & Implementation Specialist to bridge customers and product teams. You will meet customers, understand their workflows, run live demos, train users, and relay feedback to improve the product.

Some testing and AI-driven workflow documentation will be involved. You may be a recent graduate or final-year student with strong communication, curiosity about technology, and a patient, helpful attitude.

Competenze

• Experience helping someone who is not technical learn to use something new.
• Clear communication and active listening.
• Patience and empathy when teaching or guiding users.
• Practical problem solving and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.

Mansioni

• Meet customers, understand their workflows and help them get started with our products.
• Deliver demonstrations and training, adapting approach to different levels of confidence with technology.
• Help people adopt new ways of working, with guidance from the team.
• Turn customer feedback into clear requirements and ideas for product improvements.
• Test features, investigate issues and coordinate with support and technical teams.
• Contribute to workflows, prototypes and documentation using AI tools.
• Track actions, keep customers informed and follow through on commitments.

Conoscenze

Clear communication

Patience and empathy

Curiosity about technology

Initiative

Learning agility

Ability to explain concepts simply

Formazione

Recent graduate

Strumenti

AI tools

Descrizione del lavoro

Eversor Limited, Auckland, is seeking a Graduate Product & Implementation Specialist to bridge customers and product teams. You will meet customers, understand their workflows, run live demos, train users, and relay feedback to improve the product.

Some testing and AI-driven workflow documentation will be involved. You may be a recent graduate or final-year student with strong communication, curiosity about technology, and a patient, helpful attitude.