General Manager, Workforce Experience and Delivery

New Zealand Government Joba; Wellington; On-site; NZD 180,000 - 240,000; Full time

Job summary

The Ministry of Education is seeking a General Manager, Workforce Experience & Delivery, a senior leadership role within Te Pou Ohumahi Mātauranga | Education Workforce. You will lead and manage workforce services across multiple programmes to support the education sector, learners and educators across Aotearoa.

You will drive capability, foster an inclusive culture, and partner with stakeholders across the public sector to deliver outcomes that benefit schools and the education workforce.

Qualifications

• Senior leader with ability to turn strategy into delivery at an operational level.
• Experience delivering multiple complex programmes and managing budgets.
• Ability to develop and implement integrated strategic and operational plans.
• Proven ability to drive organisational change aligned to priorities.
• Experience building inclusive, diverse teams and open culture.
• Strong relationship-building with colleagues, stakeholders, Māori and Ministers.
• Sound political awareness and navigating government processes.
• Understanding of NZ education sector workforce needs is a plus.

Responsibilities

• Lead a team of specialists managing contracts, scholarships and awards.
• Deliver sector communications and stakeholder engagement.
• Use data to develop insights to improve customer experience and inform service improvement.
• Evaluate performance of initiatives and measure outcomes.
• Collaborate across the public sector and education system to build workforce capability and diversity.

Skills

Senior leadership

Programme management

Strategic planning

Budget management

Governance & policy

Stakeholder relationships

Change management

Team leadership

Māori and iwi engagement

Job description

Help shape the future of education in New Zealand Strengthening Education The Ministry of Education plays a critical role in shaping New Zealand's education system to deliver equitable and excellent outcomes for all learners. We are reshaping how the Ministry is organised to sharpen our focus on core priorities, be outward-facing and evidence-led, and build a strong organisational culture. We are seeking exceptional leaders who can navigate complexity, lead change, and deliver meaningful outcomes for learners and educators across Aotearoa.

About this role | Mō tēnei tūranga

The General Manager, Workforce Experience & Delivery is a senior leadership role within Te Pou Ohumahi Mātauranga | Education Workforce, reporting to the Hautū | Deputy Secretary, Education Workforce. You will provide leadership and management to enable the Ministry to deliver timely, fit-for-purpose workforce services for the education workforce. Managing the delivery of multiple programmes so the sector can access essential support and information, and can deliver outcomes that benefit the schooling system, the education workforce and learners. You will be responsible for working across the Ministry and working with the sector to design and implement priority initiatives supporting the education workforce. In this role, you will be leading a team of specialists managing contracts, delivering scholarships and awards and delivering sector communications. You will be able to use data to develop insights to improve customer experience and inform service improvement. Evaluating performance of initiatives and measuring outcomes is an important part of the role. As a General Manager, you will build workforce capability and diversity, create a safe, positive and inclusive workplace, and develop strong partnerships and collaborate with stakeholders across the public sector and education system.

About you | Mōhou ake

You are an experienced senior leader who thrives on turning strategy into delivery at an operational level, with the credibility and demonstrated capability to manage significant programmes, contracts and budgets. You will have the people leadership skills to build an inclusive, high-performing team, and the collaborative style needed to bring stakeholders along on the journey.

• Senior leadership experience delivering multiple complex programmes
• Experience and demonstrated success developing and delivering integrated strategic and operational plans and budgets
• Experience and demonstrated success leading the implementation, monitoring and improvement of organisational systems, frameworks and processes
• Experience driving organisational change aligned to strategic priorities that delivers intended outcomes
• Experience building and leading inclusive and diverse teams and creating an open and responsive culture, acting with integrity at all times
• A proven track record of building and maintaining trusted relationships with colleagues, stakeholders, Māori and iwi, and Ministers
• Sound political awareness and an up to date working knowledge of government processes, with a proven ability to navigate ambiguity in a complex environment
• Understanding of the New Zealand education sector, in particular workforce needs as they relate to the schooling system would be an advantage

About the group | Mātau rōpū ake

This role sits within Te Pou Ohumahi Mātauranga | Education Workforce, the Ministry's business group responsible for enabling the education workforce across Aotearoa. As part of the senior leadership team, you will work with your team and colleagues to ensure the sector can access essential support and information, and deliver outcomes that benefit the schooling system, the education workforce and learners.

Ready to make a difference? | Kua rite koe mō tēnei mahi?

If you're a senior leader who can turn complexity into clear direction, build strong partnerships, and lead the delivery of workforce services that make a real difference, this is your chance to shape workforce experience and delivery for Aotearoa's education system.

Applications close 14th October.

We want our candidates to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.