Full-Time Farm Store Sales Specialist — Customer Focus

Fonterra Co-operative Group; Northland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Health and well-being programs

Flexible/hybrid working where possible

Employee recognition

Community involvement and cultural

Job summary

Fonterra Co-operative Group in Whangārei invites you to join our Farm Source team as a Sales Specialist. You’ll provide sound farming product advice to loyal customers, handle merchandising and customer service, and support with day-to-day store operations.

We’re seeking self-motivated people with customer service experience, a willingness to learn about ag/dairy, and the physical fitness for lifting 25kg bags; two positions available: full-time permanent and fixed-term until early June 2027.

Qualifications

• Proven customer service or sales experience is preferred.
• Ability to provide farming product advice to customers.
• Willingness to learn about ag/dairy industry.

Responsibilities

• Assist with entry-level administrative tasks (orders, invoices).
• Update product pricing and stock levels in systems.
• Maintain tidy records and filing; support end-of-day cash balancing and banking preparation.
• Provide sound customer service and merchandising support.
• Engage with customers in-store and handle inquiries.

Skills

Customer service

Sales

Communication

Physical fitness

Agricultural knowledge

Job description

Fonterra Co-operative Group in Whangārei invites you to join our Farm Source team as a Sales Specialist. You’ll provide sound farming product advice to loyal customers, handle merchandising and customer service, and support with day-to-day store operations.

We’re seeking self-motivated people with customer service experience, a willingness to learn about ag/dairy, and the physical fitness for lifting 25kg bags; two positions available: full-time permanent and fixed-term until early June 2027.