Franchise Growth & Onboarding Coordinator

Foodco; Auckland; On-site; NZD 60,000 - 90,000; Full time

Job summary

Foodco, Auckland-based, is seeking a Franchise Development Coordinator to drive the franchisee journey from first enquiry to signed partner onboarding. You will be the main point of contact, keeping the process moving and coordinating across legal, GM, and landlords as needed.

The role requires strong CRM and communication skills, with experience in franchising, hospitality, or multi-site environments highly advantageous. Office-based at our Auckland Vernon Street office, full-time.

Qualifications

• This role stems from a client-facing and process-guided environment.
• Strong communication and CRM familiarity are required.
• Experience in franchising, hospitality, retail, or multi-site settings is advantageous.

Responsibilities

• Own the franchisee journey from enquiry to signed partner onboarding.
• Manage enquiry flow from first contact through qualification and conversion.
• Identify and pursue new opportunities, including potential site prospects.
• Coordinate recruitment and lead generation to maintain pipeline velocity.
• Oversee application processes, NDAs, and interview scheduling with GM/Landlords.
• Prepare Offers and Disclosure Docs with legal teams; support renewal lifecycle.
• Maintain Salesforce data integrity and provide executive admin support to GM.

Skills

CRM Salesforce

Franchising

Business development

Coordination

Communication skills

Tools

Salesforce

Job description

Foodco, Auckland-based, is seeking a Franchise Development Coordinator to drive the franchisee journey from first enquiry to signed partner onboarding. You will be the main point of contact, keeping the process moving and coordinating across legal, GM, and landlords as needed.

The role requires strong CRM and communication skills, with experience in franchising, hospitality, or multi-site environments highly advantageous. Office-based at our Auckland Vernon Street office, full-time.